IT Technician - Saint Francis Hospital

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

• Associate’s degree in Information Technology, Computer Science, or related field.
• Relevant certifications (e.g., CompTIA A+, Network+, or similar).
• Proven experience in IT support or a similar role, preferably in a healthcare environment.
• Strong knowledge of computer hardware, software, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
• Open to travelling up to 50% of the time.

Preferred qualifications:

• Bachelors degree in Information Technology, Computer Science, or related field.