IT Technician - Creative Financial Staffing

Job Summary: Seeking an IT Technician to provide hands-on technical support, diagnose and resolve issues, and maintain our tech infrastructure. Proactive problem solver with strong communication skills.

Responsibilities:

• Provide tech assistance via various channels.
• Diagnose hardware and software issues.
• Install, upgrade computer hardware and software.
• Set up, maintain network, and server equipment.
• Assist with user accounts and permissions.
• Collaborate on projects and maintenance.
• Monitor system performance, perform maintenance.
• Stay updated on emerging technologies.
• Contribute to process improvement.

Qualifications:

• Associate degree in IT or related field.
• Proven IT Technician experience.
• Strong hardware, software understanding.
• Familiar with Windows, macOS, Linux.
• Basic networking knowledge (TCP/IP, DNS, DHCP).
• Excellent problem-solving, communication.
• A+ or similar certification a plus.
• Experience with Active Directory, Office 365 desirable.