IT Technician I,II,III $25 - $32 - Monarch Casino Resort & Spa Black Hawk

Job Title: IT Technician I, II, III

Salary: $25- $29 Days/Swings, $27 - $32 Nights

Status: Full Time

In addition, we are offering you a $600 referral bonus for every friend/family that you bring after you start.

There are many great advantages to work in our IT department:

• Free Hot Meal per shift
• Non-smoking environment
• Subsidized transportation
• Career Advancement
• Beautiful, modern, fast paced work environment that you can take pride in
• Our team knows that we succeed together
• Strong emphasis on service standards
• Work where other people come to play, enjoy Colorado everyday

• Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor
• Performs routine tasks like backups or other operational tasks as defined
• Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.
•  Implements virus protection, detection, and elimination
• Troubleshoots basic hardware and software problems for end users
• Provides basic training on hardware and software use
• Facilitates assistance from hardware and software vendors when necessary
• Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level
• Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity
• Assists in room setup for catering and casino events
• Setup and operate casino band/audio equipment
• Pull low voltage cable
• Assist in projects
• Prepares progressive reports for all work performed

• 1-2 years experience in a high paced environment

• 0-2 years experience in IT or equivilant education

• Familiar with networking concepts like TCP/IP

• Familiar with personal computers, servers, and like technology

• Familiar with AS/400 concepts

• Familiar Microsoft Office and other desktop applications

• Familiar with Windows, Unix, OS400, and other operating systems

• Excellent Guest Service

• Ability to lift heavy items and regularly use ladders

• Ability to perform duties with little or no supervison

• Able to obtain and maintain a Colorado Support Gaming License

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• 2 Weeks PTO at your first-year anniversary of employment
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
• Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Beverages
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.