IT Technician - TEEMA Group Solutions

Seeking a IT Technician in Sparks, NV

Position: IT Technician
Pay: $26 - $28 per hour
Shift: Must be flexible
Weekend Rotation
On-call Rotation: Approximately once every 5-7 weeks

About the Role:
We are seeking a skilled Desktop Support Technician to join our team at a large-scale commercial facility. In this role, you will be responsible for low voltage cabling, installation of network devices, troubleshooting, repairs, and maintenance. You'll work with a variety of circuits and cutting-edge fiber technologies, all within a low-voltage environment.

Job Duties:

• Install, terminate, maintain, and troubleshoot network cabling infrastructure (CAT 3/CAT 5/CAT 6 copper, fiber, coaxial) including patch panels and cable management systems.

• Conduct physical installation of circuits and support structures such as cable trays, J-Hooks, and ladder racks.

• Coordinate with customers (internal and external) to install and troubleshoot premise equipment like datacenter hardware, PDUs, computers, switches, routers, optics, and wireless access points.

• Perform tasks including vendor escorts, hard drive and RAM installation/replacement, and use of remote terminal interfaces.

• Create design layout records (D.L.R.) for installations within a web-based environment.

• Execute standard cable testing procedures using company-provided testing equipment.

• Interpret and resolve mission-critical alerts promptly.

• Provide exceptional customer service in a fast-paced environment.

• Document all actions accurately using ticketing and project tracking systems.

• Collaborate with customers professionally, troubleshoot issues, and follow escalation procedures as needed.

• Maintain a neat, professional appearance and adhere to shift scheduling for 24/7 operations.

Why Apply:
Joining our team offers the opportunity to work with state-of-the-art technologies in a dynamic and rewarding environment. We value teamwork, innovation, and professional growth.

If you have the required skills and experience, we invite you to apply and become part of our clients dedicated team of professionals committed to excellence.