ITIL Business Analyst - OS Migration - Atlanta, GA - Georgia IT Inc.
Atlanta, GA
About the Job
Job Title : ITIL Business Analyst - OS Migration
Location : Atlanta, GA
Position Type : 09+ Months Contract
Interview mode : Phone
Rate : DOE $/hr on W2
Job Description
Location : Atlanta, GA
Position Type : 09+ Months Contract
Interview mode : Phone
Rate : DOE $/hr on W2
Job Description
- This specific position is responsible for the functional and process requirements to provide documentation using the ITIL standards for computer support process and transitioning this documentation from Windows 7 operating system to the Windows 10 OS.
- Position is expected to deliver a workbook/catalog along with work instructions of all support functions.
- Position will work closely with support staff to gather requirements and processes to be delivered as part of the catalog.
- This position reports to the Infrastructure team Supervisor responsible for end user computers and all levels of computer support.
- This position works under the guidance of a project manager from the Infrastructure department.
Source : Georgia IT Inc.