ITSM / Integration API Developer Advisor at General Dynamics Information Technology

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Suitability:

Public Trust/Other Required:

None

Job Family:

Programming

Job Qualifications:

Skills:

ITSM, Operating Systems (OS), Systems Software

Certifications:

CompTIA - Security+ - CompTIA

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

PROGRAMMER ADVISOR

Transform technology into opportunity as a Programmer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Programmer Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Programmer Advisor joining our team to build out an ITSM system utilizing and integrating JIRA service management, Dynatrace,  Sailpoint, Active Directory, and native cloud tools in a secure environment.

HOW A PROGRAMMER ADVISOR WILL MAKE AN IMPACT:

• Builds and codes applications and/or models using various computer programming languages.

• Work directly with the Space force customer to understand requirements.

• Lead other programmers in delivery of the ITSM system and work with the engineering team to design integrations.

• Building, configuring, and maintaining the ITSM system (JIRA Service Management) for Space forces digital environment.

• Utilize your programming skills to integrate COTS products JIRA, Confluence, Sailpoint,  and Dynatrace to monitor, manage and automate the ITSM processes for the Space Force digital environment.

• Builds and codes applications and/or models within JIRA Service Management, Dynatrace, Sailpoint, and Azure.

• Designs, develops, deploys, and maintains operating systems and operating system software.

• Installs enhancements and performs updates to software of existing systems, including middleware and application programs that run on the system.

• Performs troubleshooting of problems and provides customer support for software systems and application issues.

• Debugs problems with system software. Provides recommendations for continuous improvement.

• Performs maintenance tasks to keep systems running smoothly.

• Writes and updates test procedures.

• May coach and provide guidance to less-experienced professionals.

• May serve as a team or task lead.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s Degree

• Technical Training, Certification(s): IAT Level II or higher certificate (minimum Security + CE).

• Required Experience: 5+ years of related experience.

• Required Technical Skills: Integration experience of COTs tools utilizing Java Script, plug ins and SOAP/Rest APIs, XML, JQuery, Python, Java, JSON, etc. Hands-on experience with API development and integration with third party authentication and monitoring tools.

• Security Clearance Level: Secret.

• Required Skills and Abilities: Analytical skills, verbal and written communication skills, creativity , problem solving and group leadership

• Preferred Technical Skills: History with both Dynatrace and Jira will be beneficial but not required. Experience with Jira Service Management (JSM) application and JSM Webhooks.

• Location:  El Segundo, CA or Colorado Springs, CO with up to 10% travel.

• US Citizenship Required.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home.

• 401K with company match.

• Comprehensive health and wellness packages.

• Internal mobility team dedicated to helping you own your career.

• Professional growth opportunities including paid education and certifications.

• Cutting-edge technology you can learn from.

• Rest and recharge with paid vacation and holidays.

The likely salary range for this position is $111,331 - $150,625. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Hybrid

Work Location:

USA CA El Segundo

Additional Work Locations:

USA CO Colorado Springs

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.