Janitorial Supervisor - Portland Metro Team 3 - Relay Resources

Relay Resources is a nonprofit organization based in Portland, OR, that employs more than 700 people, the majority of whom are people with disabilities. We cultivate meaningful work through services we provide to business and government customers, which include janitorial, landscaping, document services, and supply chain solutions. We also own and manage more than 900 units of affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees, and affordable homes to our residents.

Learn more about what it's like to work on our janitorial team!

Equal Opportunity

Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to a people-first, inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.

COVID Vaccination Requirements

Where permitted by applicable law, you must be fully vaccinated or exempted by an approved medical or religious exemption request by your start date (first day reporting to work) to be considered for employment. If you're covered by a medical or religious exemption, please ask for the appropriate exception form during your interview process.

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Our mission is to cultivate meaningful work for people with disabilities. We encourage people with a disability and/or a Preferred Worker Card to apply.

The Janitorial Supervisor is responsible for all daily operations of their assigned contracts at multiple customer locations within the assigned geographic location. It is critical to know and understand contract requirements for all contract sites assigned, including Relay policies, procedures, work rules, collective bargaining agreements and safety regulations. Driving is an essential function of the role. Success in this role requires attendance at property sites during normal business hours and a flexible schedule when needed for support.

What you will do

• Oversee daily janitorial responsibilities of employees at each worksite
• Provide training, mentoring, coaching and accommodation support along with support services teams to ensure employees have what they need to be successful
• Resolve work site conflicts in coordination with management and employee relations as needed
• Support employees in areas of compensation, payroll, benefits and safety to ensure they are connected to the right internal resources
• Respond in a timely and professional manner to all customer concerns
• Maintain positive relationships with customers, employees and union representatives
• Assist employee support and success team to ensure Relay meets state and federal disability ratios for compliance
• Maintain supply levels and ensure equipment functions at each site
• Ensure an active safety program is functioning at each worksite
• Conduct site inspections to ensure quality standards are met

• You love working with a diverse population that includes disabled people & you enjoy a company with a mission
• You like getting the job done, and done right while helping others do their best
• You're good at creating a positive, active and collaborative relationship with employees, the janitorial management team and customers
• You like to show up to work looking professional and you're always prepared
• You're comfortable with responsibility. You know that errors you make can impact employees, contracts and customers
• You enjoy travelling between worksites daily, and you don't mind a flexible schedule if an emergency comes up.

• You have 5 years of education, janitorial operations experience, or supervisory experience
• You have experience in a clinical or health cleaning industry (preferred)
• You enjoying working with a diverse population; your experience includes people with disabilities
• You have excellent customer experience and problem-solving skills
• You have had to follow contract language in the past for job performance
• You are able to perform occasional janitorial tasks that include ambulating, bending, lifting and carrying items up to 50 lbs.
• You have a lot of experience using Microsoft 365 Office Suite (email, Teams, excel, Word)
• You can pass a criminal background check to obtain Federal Security clearances
• You have a valid driver's license, safe driving record, insurance and a reliable form of transportation