JOA - Host / Hostess - JOA Korean BBQ
Dallas, TX 75229
About the Job
Our mission is to create life-long memorable experiences for all of our guests and members. Exhibiting our C.A.R.E. RIGHT philosophy will help develop your professional growth with us and help us achieve our mission.
General Overview:JOA is an exciting and emerging restaurant group focused on creating an environment where East meets West. We are building a passionate team to operate and serve the guests of JOA, a new Dallas-based steakhouse with Asian influences. We are committed to our mission of inspiring people to embrace different cultures of the world.
Your next adventure starts here! Join us at JOA Korean BBQ and let your passion for food ignite into a culinary masterpiece. Before applying, be sure to check out our website (joakbbq.com) to experience the essence of our culture and vibrant atmosphere. Apply now and be prepared for an unparalleled dining experience that will inspire and delight you every step of the way. #Culinary #FoodPassion #KoreanBBQ
Essential Functions:We are currently seeking a Host/Hostess to join our team. Our Hosts are our masters of positive guest impressions! These team members are often the first and last faces our guests see when visiting our restaurant.
Major Responsibilities / Specific Requirements:- Greet and seat guests in accordance with restaurant JOA’s sequence of service.
- Accurately and efficiently maintain waiting list, while keeping management and guests informed of wait times.
- Answer phones quickly and politely without any sign of stress.
- Receive, record, and confirm reservations accurately and in a warm, accommodating manner by phone or in person.
- Assist management in the development and maintenance of guest database.
- Maintain a clean and organized workspace with clean and updated menus.
- Ability to converse with guests about menu questions in a detailed and articulate manner.
- Must have a working knowledge of menu items, food preparation techniques, and basic culinary terminology.
- Acknowledge every guest’s departure with gracious and sincere thanks and salutation.
- Prepare daily reservation sheets.
- Pull and arrange tables and chairs for guests.
- With the guidance of floor managers and F&B directors, may be asked to train new hosts and reservations staff.
- Must report problem situations to management immediately.
- Ongoing cleaning and maintenance of physical plant and workstation according to established restaurant procedures. This includes pre-shift, post-shift, daily, weekly, and monthly duties as assigned by management.
- May be responsible for the correct handling of coat check duties.
- May be responsible for correct transferring of bar checks when necessary.
- Required to attend mandatory meetings when scheduled.
- Minimum 2-3 years of upscale casual or fine dining experienced preferred.
- Minimum 2-3 years of reservation systems (OT, 7Rooms, etc.)
- At least 16 years of age.
- Perform server and bus person’s duties.
- Able to read, write, speak, and understand English comprehensively.
- Basic math skills, computer skills.
- Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
Join our team and enjoy an unusually fun work environment with great team members. It is our purpose to maintain an environment our team members can brag about. With our CARE Right Core Values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free meals, flexible work schedules, and more fun activities to make Restaurant K a great place to work.
Our Mission
To inspire people to embrace different cultures of the world.
Our Vision
To be an integral part of connecting our communities through different cultures.
Our CARE Right Core Values
Courteous: We are kind, friendly, and respectful.
Approachable: We are humble, warm, and gracious.
Remembered: We create memorable experiences.
Excellence: We deliver exceptional quality.
At Restaurant K, when we say we inspire people, we mean everyone. We are committed to fostering a diverse and inclusive workforce that reflects the guests we serve. By blending the unique qualities of our team members, we celebrate both our similarities and differences, enabling us to grow stronger together and truly Rule the Day. Our commitment to diversity is deeply rooted in our CARE Right Core Values, especially “We Are Courteous” and “We Are Approachable.” We proudly stand as an equal opportunity employer, welcoming all qualified candidates, regardless of race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability If you are a person with a disability and you need assistance in applying for a position with Restaurant K, please call our Human Resources Department at 214.935.8900 and direct assistance will be provided.