Jr. Construction Field Assistant - Lennar Mortgage
Roseville, CA
About the Job
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Welcome Home! Build your career with Lennar:
As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values:
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Jr. Construction Field Assistant Summary:
Entry level construction field position assisting the Construction Manager, Construction Field Assistant and community team with all construction related duties and customer communications. This position is designed to be a temporary role that allows for adequate time and exposure to the general construction processes with a goal to be promoted within the team to enhance and support a solid career path on the construction team.
Responsible for daily overall model maintenance management, presentation and model systems functionality. Assist in communication with customers on home building progress from contract through delivery. Conduct daily community walks with a focus on safety and overall community cleanliness. Cross training in other disciplines (customer care, forward planning) as needed, enabling candidate to progress into other positions within the organization.
Responsibilities:
- Assist Construction Manager with all construction responsibilities including the supervision and scheduling of trade partners from trench to customer move in.
- Create a TDH experience for our current and prospective customers with a focus on consistent and outstanding communication.
- Create a TDH experience for our community and Lennar associates with a focus on a safe and clean work site.
- To have complete knowledge and understanding of the model self-guided tour process.
- Requires daily Salesforce log-in for customer relations management and customer care case management.
- Daily monitoring of model cleanliness, system functionality, including the documentation and scheduling of repairs for all interior and exterior maintenance concerns.
- Thorough and detailed customer communications of home progress, written and verbal, email communication and video conferencing during the building process from purchase agreement thru COE.
- Prepare the home, schedule, and conduct Dusty Shoe walk presentations with customers.
- Help maintain a clean and safe community by conducting daily community walks, with a focus on safety and storm water compliance, using the Safety Pro/Storm Pro application to document findings.
- Attend weekly meetings with sales and construction to report model status, community findings during safety walks and customer communications updates.
- Attend and perform quality walks during the construction process to gain knowledge and understanding of construction practices. Help document and coordinate quality control repairs and follow up with trades on progress.
- Perform all other duties as assigned with an emphasis on quality control, community cleanliness, TDH customers and ultimately learning all aspects of the construction process.
Qualifications:
- One (1) year of homebuilding or related experience preferred
- High School Diploma or GED preferred
- Valid driver’s license required
- Excellent attitude and ambition to learn
- Excellent organizational skills required
- Excellent communication and interpersonal skills
- Basic skills in Microsoft Office
- Detail oriented
- Maintain regular attendance and punctuality relative to daily work schedule is required
- Understand and follow work rules and procedures
- Strong work ethic
- Accept constructive feedback
- Team player
Life at Lennar!
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including:
- Health Insurance - Medical, Dental & Vision
- Vacation – up to 3 weeks of vacation per year upon hire
- Holidays, Sick Leave, & Personal Days
- 401(k) Savings Plan with company match
- Paid Maternity & Bonding Leave
- New Hire Referral Bonus Program
- Home Purchase Discount for Associates
- Associate Assistance Plan
- Everyone’s Included Day
- Student Debt Repayment Program
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
- This information is intended to be a general overview and may be modified by the company due to factors affecting the business.
General Overview of Compensation & Benefits:
- This position may be eligible for bonuses.
- This position may be eligible for commissions.
- This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
