Jr Developer, SFMC & QA - Build-A-Bear
St. Louis, MO
About the Job
At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Jr Developer, SFMC & QA to join our dynamic team.
This role is key to Build-A-Bear's digital transformation. This role will develop and support high quality technical solutions that empower our marketing teams to realize the full benefits of our Marketing Cloud automation platform.
Responsibilities:
- Iterative improvement of Marketing Cloud data model and architecture
- Cross Cloud Support, interfacing SF Service Cloud and Loyalty for seamless Guest experience
- Support email marketing/loyalty teams with building and deploying email campaigns
- Performing technical QA on emails and email campaigns
- Supporting team with custom queries, email & SMS templates, script-based dynamic templates
- Maintenance and execution of automation jobs
- Build out comprehensive customer journeys
- Teaching and coaching business around SFMC best practices
Required Qualifications:
- Salesforce Marketing Cloud or similar ESP email deployment
- ESP Quality Assurance and Testing
- SFMC or similar ESP Journey Construction and Analysis
- Amscript, HTML and SQL Queries
- Cross team interaction and coordination
Preferred Qualifications:
- 2+ years as Salesforce Marketing Cloud Developer and/or Marketing Cloud Consultant
- Fundamental understanding of database technologies such as basic HTML, RDBMS, NoSQL
Behavioral Traits for Success:
- Enjoys being recognized for the quality of their work
- Willingness to work within established standards, guidelines, and procedures
- Develops strong job knowledge and competency
- Strong commitment to tasks being completed correctly and on time
- Thrives in a structured environment
- Happy accomplishing work as an individual
- Can work harmoniously with others
- Communication is factual, polite, and professional
Working Environment:
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Hybrid work schedule
- Corporate Office located St. Louis, MO
- Domestic Travel up to 10%
- Able to lift >25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
- Judgment and decision-making
- Communication
- Projects completed on time, within scope, and within budget
- System performance metrics
- Project post-mortem evaluations
- Quality of deliverables
- Feedback
