Jr. Insurance Follow Up Representative - Catholic Health
Melville, NY 11747
About the Job
Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time.
We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!
Job Details:Under the direction of the Physician Revenue Realization Manager, the Insurance Follow Up/Customer Service Representative Junior will be assigned projects and projects will be supervised. This position is full time in the office working with a team that is hybrid remote.
Job Responsibilities:
- Performs follow up on all outstanding accounts assigned in accordance with established standards and procedures.
- Determines reason for denial and appeals accounts as necessary.
- Verifies accuracy of patient insurance and demographic information.
- Generates bills to patients for services not covered by insurance.
- Responds to requests for information and telephone inquiries from patients, insurance carriers, and outside agencies in a courteous manner.
- Send secondary claims to appropriate payors.
- Sorts correspondence, faxes, claims and voicemails for the team.
- Performs other related duties as requested
Requirements and Qualifications:
- High School diploma or equivalent required.
- Strong knowledge of medical insurance and healthcare billing
- Basic competency using Excel and Outlook
- Establishes and demonstrates competency in accounts receivable systems and associated applications
- Ability to communicate effectively with insurance carriers and co-workers
- Ability to comply with procedural guidelines and instructions and to solicit assistance when situations arise that deviate from the norm
- One year of Physician Billing experience, including insurance carrier follow up and customer service, required.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.