Jr. Sales Operations Administrator - DHD Consulting

JOB SUMMARY
The company, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Jr. Sales Operations Administrator to join our team onsite in Wendell, NC. The Jr. Sales Operations Administrator will play a key role in supporting the Sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This individual will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function

KEY RESPONSIBILITIES OF JOB

• Sales Process Optimization:
  • o Assist in developing, implementing, and refining sales processes and procedures to improve efficiency and effectiveness.
  • o Identify bottlenecks and areas for improvement within the sales cycle and recommend solutions.
• Data Management and Reporting:
  • Maintain and update sales databases and CRM systems.
  • Generate regular reports on sales performance, pipeline metrics, and other key indicators.
  • Analyze sales data to identify trends, opportunities, and areas for improvement.
• Sales Tools and Systems:
  • Support the administration and management of sales tools and platforms.
  • Troubleshoot and resolve issues related to sales technology and systems.
  • Assist in the training of sales staff on new tools and processes.
• Collaboration and Communication:
  • Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
  • Facilitate communication between the Sales team and other stakeholders to ensure smooth operations.
• Sales Planning and Strategy:
  • Assist in the development of sales plans and strategies by providing relevant data and insights.
  • Support the implementation of sales strategies and monitor their effectiveness.
• Administrative Support:
  • Provide administrative support to the Sales Operations Managers and the Sales team as needed.
  • Manage and maintain sales documentation, including contracts, proposals, and agreements.

EDUCATIONAL AND PHYSICAL REQUIREMENTS

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 1-2 years of experience in Sales Operations, Sales Support, or a related role is preferred
• Strong analytical and problem-solving skills
• Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word)
• Excellent organizational and time-management skills
• Strong communication and interpersonal abilities
• Ability to work independently and as part of a team
• Bi-lingual in English/Korean required
• Detail-oriented with a commitment to accuracy
• Proactive and able to handle multiple tasks in a fast-paced environment
• Eager to learn and grow within the Sales Operations field

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