Jr. Technical Support Analyst - 3rd shift - Contract - W2 Only - St Louis MO or Bloomfield CT - Ampcus Incorporated

Jr. Technical Support Analyst - 3rd Shift

Core Hours: 7:00 PM - 7:00 AM
Onsite, Location Preference: St. Louis, MO or Bloomfield, CT

Overview
The role involves delivering professional services in the IT Support field, focusing on IT Technical Operations.
 
Responsibilities include planning, monitoring, and evaluating the performance of enterprise systems while making recommendations for improvements and upgrades.
 
You will assist in developing technical standards and application interfaces, provide routine technical assistance for non-complex network problems, and apply standard techniques and procedures requiring professional knowledge in specialized areas. Additionally, you will provide professional advice and create initial reports and analyses for review and may offer guidance and coaching to junior team members in IT Technical Operations.

Skills:

• Basic IT knowledge.
• Some IT experience.
• General knowledge of WANs and LANs.
• Basic experience in a multi-platform distributed environment preferred.
• Experience with one or more of the following network, system, or application management tools preferred:
  • ServiceNow
  • SiteScope
  • New Relic
• Strong desire to learn.
• Strong interpersonal, written, and verbal communication skills are required.
• Strong organizational skills and the ability to work in a fast-paced, collaborative, team-oriented environment are required.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.