Junior Appliance Service Technician: - Mr. Appliance, A Neighborly Company

Your Responsibilities as a Junior Appliance Repair Service Technician:

As a Junior Appliance Repair Technician, you will assist in delivering excellent customer service through high-quality maintenance services for our customers appliances. Your primary responsibilities include:

• Assist with Diagnoses and Repairs: Help identify and fix issues with home appliances and equipment under the guidance of senior technicians.
• Customer Communication: Support effective communication with customers to explain the services needed.
• Manage Parts: Help order parts and ensure efficient use of company materials.
• Support Payment Collection: Assist in handling payment collection for completed work.

What You Need to Succeed:

• Exceptional Customer Service: You are the face of the company, delivering a great customer experience with empathy and professionalism.
• Willingness to Learn: Eager to learn from senior technicians and expand your skill set in appliance repair.
• Attention to Detail: Maintain a clean and organized work environment and ensure accurate completion of customer information and reports.
• Punctuality and Reliability: Be available and on time, as customers eagerly await your help.
• Efficiency: Be efficient with your time and assist in completing repairs quickly to meet customer needs.
• Ongoing Learning: Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.

Job Requirements:

• Education: High school diploma or equivalent.
• Licensing: Valid drivers license and clean driving record.
• Experience: Previous experience in appliance repair is a plus, but not required! We will provide training.

Benefits & Pay:

• Compensation: $15.00 to $20.00 per hour, based on experience, plus bonuses and commissions.
• Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.
• Paid Training: Access to Mr. Appliance Academy to advance from Apprentice to Junior Technician.
• Incentives: Generous bonuses and incentive pay for hard work.
• Perks: Company vehicle and iPad provided.
• Paid Time Off: 10 days of PTO per year.
• Team Environment: Enjoy working in a fun and supportive team culture.

If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Junior Appliance Repair Technician could be your future!

Apply today!