Junior Client Service Representative - Hireverse

In response to the continued growth of our client’s business, they are seeking a dedicated Junior Client Service Representative to serve the Orlando area. This position will be assigned to an existing customer base as well as new customers provided by their clientele. Our client is a leading management, marketing, and sales firm working with one of the fastest-growing telecommunications and technology companies in the nation. They specialize in direct marketing and customer acquisition for one of the most respected companies in the industry.

By focusing on direct, face-to-face client interactions, our client offers a 100% return on their marketing dollar—something few marketing companies can claim. Their relationship-based marketing approach not only increases name-brand recognition but also fosters high levels of customer loyalty. As they look to expand aggressively and effectively in the coming year, they need talented individuals to join their team!

Core Responsibilities:

• Provide onsite customer assistance, sales support, and client relations to a diverse consumer base.
• Utilize iPads and tablet-based software comfortably to enhance client interactions.
• Collaborate with Territory Sales Representatives to secure new clients and protect existing accounts from competitors.
• Attend large, high-profile (virtual) conferences as required and present to prospective clients.
• Ensure the accuracy of all paperwork for new customer accounts.
• Work closely with the Director and Sales Management staff to build client revenue and set sales goals.
• Deliver onsite and in-field services, including sales, promotional services, and customer service for the products offered.
• Represent our client in a professional and businesslike manner.

Qualifications:

• 1 year of experience in account management, customer service, or sales is preferred.
• Ability to follow directions and work effectively within a team.
• Proficiency in tablet navigation, spreadsheet usage, email, and internet applications.
• Superior organizational skills to manage multiple priorities simultaneously.
• Strong oral communication skills with an emphasis on persuasion and customer engagement.
• Exceptional sales skills to effectively engage clients and promote products.

FULL TRAINING IS PROVIDED FOR ALL ENTRY-LEVEL POSITIONS.

If you’re ready to take the next step in your career and contribute to a growing organization, APPLY TODAY!

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