Junior Field Tech at Alexander Technology Group
Mansfield, MA
About the Job
If interested, please email Ian Ostberg @
Field Network Technician
FTE – Direct Hire
*Requires onsite travel to clients in Greater Boston (I-495 belt)*
POSITION SUMMARY:
Reporting directly to the Director of Operations, the Field Network Technician will act as a point of contact and support resource for the functional leadership of all client-facing service and installation resources associated with successfully servicing and installing all commercial Electro/Mechanical security systems/equipment, e.g., card access systems, video surveillance and environmental/intrusion alarm systems.
PRIMARY DUTIES & RESPONSIBILITES:
Act as the client facing technical interface between client and ISI employees to keep all needed parties informed of installation job progress and pending issues.
Install CCTV, Access Control, and Intrusion solutions.
Perform pre-configuration and programming of equipment to be installed
Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty as needed.
Assist in troubleshooting, diagnosing and repairing systems and/or equipment.
Must be knowledgeable of security systems/infrastructure management and process methodologies and practices.
Maintain direct communication with ISI systems engineers.
Work with general contractor constructions teams and other professionals to coordinate and install job task completion.
Ensure customer is effectively trained on system use.
Excellent communication (oral, listening and writing) skills.
All other duties as assigned by ISI Management as needed
REQUIRMENTS:
Display a positive attitude to fellow team members and clients.
Willingness and ability to be a team player.
Display proficiency with all forms of power and hand tools.
Ability to focus and complete assigned tasks and prioritize when given multiple tasks.
Organizational, analytical, and detail-oriented abilities.
Ability to thrive in a fast paced, time sensitive environment.
Strong communication skills, attention to detail and follow through.
Maintain client privacy and personal professionalism at all times.
Ability to meet deadlines.
Ability to read and comprehend instructions, correspondence, and memos.
Working knowledge of: Microsoft Windows operating systems from Windows 10 to current.
Physical Requirements:
Required to safely lift and/or move up to 60 pounds.
Required to stand; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms
Will frequently be required to walk, sit and use hands to pull cables and wires, use power tools, work in various positions and climb ladders and/or scaffolding.
Positions requires the necessary vision to work with small, color-coded wiring.
The noise level in the work environment is moderate to loud on occasion and employee may be exposed to outside weather elements.
Required Education and/or Experience:
High School Diploma or equivalent.
Current licensure in relevant states, or ability to test and pass such licensure.
Possess or obtain and maintain manufacturer certification, including, but not limited to: o Access Control: Genetec; Lenel/S2; RS2; Galaxy Control Systems o VMS Platforms: Genetec; Axis; Avigilon; Salient o Intercom: Commend; Aiphone; 2N o Alarm: Napco; Bosch; DMP
Required to possess a valid driver’s license and be insurable with our auto insurance carrier during course of employment.
If interested, please email Ian Ostberg @
ATG456
*MONATG*
iostberg@alexandertg.com
with a current resume and upcoming availabilityField Network Technician
FTE – Direct Hire
*Requires onsite travel to clients in Greater Boston (I-495 belt)*
POSITION SUMMARY:
Reporting directly to the Director of Operations, the Field Network Technician will act as a point of contact and support resource for the functional leadership of all client-facing service and installation resources associated with successfully servicing and installing all commercial Electro/Mechanical security systems/equipment, e.g., card access systems, video surveillance and environmental/intrusion alarm systems.
PRIMARY DUTIES & RESPONSIBILITES:
Act as the client facing technical interface between client and ISI employees to keep all needed parties informed of installation job progress and pending issues.
Install CCTV, Access Control, and Intrusion solutions.
Perform pre-configuration and programming of equipment to be installed
Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty as needed.
Assist in troubleshooting, diagnosing and repairing systems and/or equipment.
Must be knowledgeable of security systems/infrastructure management and process methodologies and practices.
Maintain direct communication with ISI systems engineers.
Work with general contractor constructions teams and other professionals to coordinate and install job task completion.
Ensure customer is effectively trained on system use.
Excellent communication (oral, listening and writing) skills.
All other duties as assigned by ISI Management as needed
REQUIRMENTS:
Display a positive attitude to fellow team members and clients.
Willingness and ability to be a team player.
Display proficiency with all forms of power and hand tools.
Ability to focus and complete assigned tasks and prioritize when given multiple tasks.
Organizational, analytical, and detail-oriented abilities.
Ability to thrive in a fast paced, time sensitive environment.
Strong communication skills, attention to detail and follow through.
Maintain client privacy and personal professionalism at all times.
Ability to meet deadlines.
Ability to read and comprehend instructions, correspondence, and memos.
Working knowledge of: Microsoft Windows operating systems from Windows 10 to current.
Physical Requirements:
Required to safely lift and/or move up to 60 pounds.
Required to stand; climb or balance; stoop, kneel, crouch or crawl; reach with hands and arms
Will frequently be required to walk, sit and use hands to pull cables and wires, use power tools, work in various positions and climb ladders and/or scaffolding.
Positions requires the necessary vision to work with small, color-coded wiring.
The noise level in the work environment is moderate to loud on occasion and employee may be exposed to outside weather elements.
Required Education and/or Experience:
High School Diploma or equivalent.
Current licensure in relevant states, or ability to test and pass such licensure.
Possess or obtain and maintain manufacturer certification, including, but not limited to: o Access Control: Genetec; Lenel/S2; RS2; Galaxy Control Systems o VMS Platforms: Genetec; Axis; Avigilon; Salient o Intercom: Commend; Aiphone; 2N o Alarm: Napco; Bosch; DMP
Required to possess a valid driver’s license and be insurable with our auto insurance carrier during course of employment.
If interested, please email Ian Ostberg @
iostberg@alexandertg.com
with a current resume and upcoming availabilityATG456
*MONATG*