Junior IT Systems Engineer - Intelligent Video Solutions LLC

About Us: Intelligent Video Solutions (IVS) is a forward-thinking team of video technology experts dedicated to helping organizations leverage video solutions to achieve their objectives. We pride ourselves on delivering exceptional customer service while embodying our core values:

• Stay Sharp: We continuously enhance our skills and knowledge to stay at the forefront of technology.
• Continuous Improvement: We embrace feedback and strive for excellence in everything we do.
• Do the Right Thing: Integrity is at the heart of our operations, ensuring we always act in the best interest of our customers and employees.
• Easy to Work With: Our collaborative approach makes us a trusted partner, simplifying our interaction with clients and colleagues alike.
• Fun: We believe that enjoying our work fosters creativity and innovation.

By designing, implementing, and supporting tailored video observation and recording systems, we focus on key markets such as clinical education, evidence capture, and corporate training. Our solutions are crafted to meet both critical business goals and user requirements, ensuring impactful results for our clients. At IVS, we thrive on collaboration and continuous improvement, making us a trusted partner in enhancing learning, compliance, and operational efficiency.

Job Description: We are seeking a motivated and eager Junior IT Systems Engineer to join our team. In this role, you will provide essential support to our IT operations and assist in maintaining our infrastructure. You will work alongside experienced IT professionals, learning new technologies and gaining valuable hands-on experience while contributing to the efficiency and effectiveness of our systems.

Key Responsibilities:

• Assist in the administration of Windows and Linux servers, ensuring optimal performance and security.
• Help manage cloud services on AWS, including EC2 and S3 instances.
• Support our virtualization infrastructure using Hyper-V and VMWare.
• Monitor and maintain system health using tools like CheckMK.
• Assist in the configuration and management of Ubiquiti networking products.
• Help maintain and troubleshoot security camera and access control systems, including Axis products.
• Assist with the deployment and management of web servers (Apache and NGINX) for internal and external websites.
• Set up IT equipment for new employees and provide onboarding support for IT systems.
• Provide internal technical support to team members to solve technical problems and implement solutions.
• Document processes and contribute to knowledge sharing within the team.

Required Competencies:

• Bachelor's degree (or equivalent experience) in computer engineering, computer science, information technology, or a related field.
• Basic knowledge of Windows and Linux system administration.
• Conceptual understanding of virtualization technologies (e.g., Hyper-V/VMWare).
• Basic networking knowledge
• Willingness to learn about security systems and technologies (e.g., Axis security cameras).
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills and a collaborative mindset.
• A proactive attitude towards learning and professional development.

Preferred Qualifications:

• Familiarity with AWS services, particularly EC2 and S3.
• Network administration knowledge, preferably with Ubiquiti products.
• Familiarity with web server technologies, especially Apache and NGINX.
• Basic experience with backup solutions like Veeam.
• Any relevant certifications (e.g., CompTIA, AWS Certified Cloud Practitioner) are a plus but not required.

What We Offer:

• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Hands-on experience with a variety of technologies.
• Competitive salary and benefits package.

If you are enthusiastic about technology and eager to learn in a supportive environment, we encourage you to apply. Join us in creating success and improving lives at Intelligent Video Solutions!