Junior Specialist - Knowledge Management Services - The Boston Consulting Group
Boston, MA
About the Job
As a Junior Specialist within the Knowledge Management Services (KMS) your primary focus will be
Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the BCG community
Case Capture activities, such as making reach outs to case teams to capture case related information and sharing it back with the BCG community
Content Review activities such as regularly checking and updating Practice Area (PA) related content as per metadata guidelines and content quality checklist
Working closely with the Content Manager & senior team members, you will provide exceptional customer service to the Practice Area (PA). You will thrive in a learning-rich, fast-paced, deadline-oriented environment that is customer-focused.
You will be a good problem solver and will work well independently as well as in a collaborative team environment. You will welcome an apprenticeship culture where you can quickly get up-to-speed. By communicating in a clear and concise manner with a positive and engaged face to the customer, you will assist in building a loyal customer base for the overall Knowledge@BCG team.
Source : The Boston Consulting Group