Junior Verizon Client Manager - HRO Inc

We have a valued partnership with one of the most respected household telecommunications names globally, Verizon. We’ve recently signed a contract to assist in the rollout and promotion of their brand new 5G technology and services. Our mission is to transform the way we connect one customer to the next. Support us in accomplishing our mission to provide the world's fastest and most responsive experience regardless of how many devices are connected. Be a part of the next generation of technology pioneers and pave the way for faster speed and better quality. With your support and Verizon's products and solutions, we can turn our customers into life-long fans.

We have an immediate opening for a self-starter and a results-oriented, hardworking customer service and sales professional to join our Verizon Client team. Every Junior Verizon Client Manager has an opportunity to change their career trajectory while delivering innovative solutions to the community. We are looking for Junior Verizon Client Manager who is looking for an opportunity to thrive in a sales and customer service focused role. 

Junior Verizon Client Manager Responsibilities: 

• Provide customers with a sound understanding of how 5G compares to competitors and all of the services we provide to drive sales and increase Verizons client base in the local area
• Ensure a positive and high-quality customer experience through all sales interactions
• Meet or exceed individual and team sales goals 
• Participate in continuous sales & management training opportunities to hone your craft and build leadership skills
• Helping customers enjoy the best things about their new products so they are fully knowledgeable and can maximize services
• Communicate and work with other team members/departments, setting goals and deadlines, handling documentation, and updating customer
• Be informed on the latest telecom industry developments by attending team meetings and training workshops

Junior Verizon Client Manager Requirements: 

• 1-2 years of experience in customer support, client services, sales, or telecommunications experience is highly preferred
• Communicate thoughtfully and professionally with the Verizon Customer Service Representative team along with customers and our Verizon clients
• Persuasive communicator and good listener with a competitive, goal-oriented nature
• Quick thinker, customer-centric, outgoing, and work well under pressure
• Ability to prioritize and handle multiple tasks with independent decision making

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