Key Account Manager - Dürr Systems Inc

Dürr is one of the world's leading suppliers of products, systems, and services, mainly for automobile manufacturing. Our range of products and services covers important stages of vehicle production. As a systems supplier, we plan and build complete paint shops and final assembly facilities. We also manufacture and supply automotive and industrial paint and sealing robotics. Our environmental technologies deal with procedures to improve energy efficiency and the exhaust air purification.

We are a growing organization, and we are seeking a Key Account Manager to join our team. Together, with the momentum of our business vision, we can achieve international success and added innovation in all of the themes which Dürr influences at a global level.

Location: Southfield, MI

Position Summary: The Key Account Manager will be responsible for calling on key OEM accounts, identifying and developing market opportunities; establishing and managing relationships with OEM customers throughout the U.S. and Canada. They are the key point of contact for clients and provide both pre-sales and after-sales support.

Essential Functions and Responsibilities:

• Establish and maintain relationships with senior buyers, design engineers and key decision makers within each OEM end user.
• Persuade clients that our product or service best satisfies their needs in terms of quality, price and delivery.
• Be able to identify Targeted projects for Dürr based on client information and discussions with Dürr management.
• Prepare sales forecast and keep account pipeline updated for assigned OEM accounts within the CRM system.
• Team leader for client proposals. Team may consist of cross-functional / other Dürr division members.
• Responsible for assembling and submitting a professional quality level proposal that puts Dürr in the most competitive position to win the project.
• Responsible for setting strategy on project in concert with the Director of Sales, Applications Engineering and Management.
• Put Dürr in the best possible position to win Targeted projects.
• Negotiate tender and contract terms and conditions to meet both client and company needs while following Dürr standard guidelines for risk avoidance.
• Provide clear and factual client feedback to Dürr management of any opportunities or issues.
• Establish effective internal communications regarding customers, products and services in order to maximize sales effectiveness.
• Participate in relevant trade shows, conferences and other marketing events.
• Develop professional sales presentations tailored to the potential customer needs requirements.
• Liaise with other members of the sales team and other departments / Dürr divisions to ensure good communication with each OEM.
• Maintain an up-to-date knowledge of Dürr products, trends and developments in the industry.
• Maintain up-to-date OEM organization chart for purchasing, engineering and manufacturing.
• Understand Dürr competition and project specific competition picture.
• Manage travel expenses within policy guidelines.
• Travel as needed.

Nonessential Functions:

• Perform other duties as assigned

Qualifications:

• Bachelor Degree / Bachelor of Science preferred
• A minimum of four years selling technical solution products into OEM customers preferred
• Experience with developing effective strategies and selling proposals that win new orders preferred
• General process engineering knowledge and/or industry process knowledge preferred
• Experience working in cross-functional teams with application engineering and operations groups relative to the application of products and execution of projects is desirable
• PC literate with Microsoft Outlook, PowerPoint, Excel and Word skills
• Excellent oral and written communication, persuasion, diplomatic and interpersonal skills
• Creativity for developing project bid alternates unique for Dürr that provide competitive advantage
• Good time management skills
• Good organizational skills
• Able to work well independently and in a team environment
• Able to define problems and propose solutions
• Willing and able to work overtime, weekends, and holidays when necessary

Physical Demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; and use hands and arms. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision and distance vision.