Key Holder - Retail Cannabis Company - Pincanna

Key Holder

Pincanna is a vertically integrated cannabis company with headquarters in Farmington Hills, Michigan. Pincanna has a 135,000 square foot cultivation and production facility in Pinconning, Michigan, retail locations in Kalkaska, East Lansing, Kalamazoo, Pinconning, and planned retail locations throughout Michigan.

A Key Holder's main duties include assisting with store opening and closing procedures as needed, assisting with customer complaints, training new employees, processing overrides, and assisting with in the moment coaching. We are looking for a highly motivated, enthusiastic, goal-oriented leader!

Duties and Responsibilities:

- Supporting with team training and coaching

- Inspect equipment and communicate the need for repairs or replacements to management

- Support with store opening and closing procedures as needed

- Follow health and safety standards

- Follow all state compliance rules and regulations

- Assist with de-escalating customer complaints

- Foster a positive work environment and company culture

- Commitment to growth as a company and as an employee

- Ability to perform duties of fulfillment/cashier/budtender to assist as needed

- Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required.

Qualifications and Requirements:

- Commitment to excellent customer service

- Knowledge of the industry and relevant health and safety regulations

- Working well within a team

- Ability to make decisions in a fast-paced environment

- Problem-solving skills

- Ability to stand for 8 hours and lift up to 25 pounds.