Kitchen Director- Chick-Fil-A - Chick-fil-A
Blaine, MN 55434
About the Job
The Kitchen Director will be responsible for leading our Back of House team culture and operational efficiencies. They are the key catalyst of performance improvement and building up our Back of House team members into high performers and developing leaders.
We are looking for a Kitchen Director that will focus on our values of excellence, people 1st, growth mindset, relentless positive attitude, unity, and industriousness. We are excited to develop people to pursue greatness in their life. Please join us for an experience that will challenge you, teach you, and shape your future.
A job at Chick-fil-A is more than just a job. It's a launching pad to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
It's a Great Place to Work
Our Operator considers the Directors to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that Directors really enjoy working at Chick-fil-A. In addition to that, we strive to offer competitive pay, Vacation pay, and Health Benefits to ensure that you will work in a nurturing environment where you will learn valuable business and people skills.
Work Directly With A Chick-fil-A Owner/Operator
Our Operator, Alex McLaughlin, is an independent business person responsible for the operation of Chick-fil-A Blaine and Coon Rapids. Alex invests time in his Directors by teaching them important business skills for the future including, but not limited to: time management, stewardship, team work, and financial responsibility.
Opportunities for Advancement
We pride ourselves in our Leadership Development Pathway. The purpose of this is to provide our Directors with many opportunities and resources for advancement!
Free College & Scholarship opportunities
Our Chick-fil-A partners with accredited Point University to offer free college to all our team members. All they pay is for books. We also offer scholarships upwards of over $10,000 over four years. Team members can earn $1,000-$2,500 in scholarships yearly.
Closed Sundays
Responsibilities of the Kitchen Director
• Lead and Support the restaurants Vision and elevate our values
• Support and influence the restaurants overall operational and financial goals
• Work flexible work schedules to support the restaurants operations and guest demands
• Overtime available if requested
• Ability to work in the restaurant while performing safe and secure audits
• Strictly adhere to all Company policies and procedures
• Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies
• Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback
• Manage inventory systems through verifying our chicken products, ingredients, food cost, and quality.
• Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists
• Ensure that Team Leaders/Team Members monitor Food Safety and Cleanliness in the Kitchen
• Be a Food Safety Ambassador and work with Director team and allocated leadership to manage Food Safety Systems
• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks
• Ensure that Team Leaders/Members follow recipes and read tickets to accurately prepare all orders
• Ensure that Team Leaders/Members work at a pace to maintain restaurants established speed of service guidelines
• Prepare for and participate in weekly Director leadership meetings
• Develop your team leaders through weekly team connects
• Participate in weekly Director on Duty shifts in which you will lead the entire restaurant operations during this designated time frame
• Support a recognition culture by presenting team members with our monthly "Care" award if they are exemplifying our Vision and Values
• Interview and support selection of team members for the kitchen
• Write and administer team member reviews 2/3x per year
• Prepare and participate in Monthly/Quarterly Leader Connects with the Owner/Operator
• Participate in community engagement events such as school presentations, charitable events, and volunteer opportunities
• Participate as a Grand Opening Trainer or in other market training opportunities
• Lead and equip the Back of House leadership team in our S.E.R.V.E model
• Manage and execute Back of House systems and processes
Benefits:
- Full Health, Vision, and Dental Coverage (Full time)
- Free food
- Professional Executive Coaching
- Paid vacation
- Leadership Development Conferences
- Coaching from Owner/Operator
COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED::
- College degree, 2 years of college completed OR 2 years of proven leadership experience (business, athletics, clubs, ministry, etc.)
- Self-directed and driven leader with mindset of continuous improvement
- History of taking initiative with the ability to think and problem solve
- Willingness and humility to serve others first
- Strong Communicator (ability to motivate and lead team members)
- Attention to detail
- Determination
- Flexible
- Patient
- Efficient
POSITION KEY RESPONSIBILITIES:
- Team member - hands on training in the BOH and some FOH; learning and mastering the BOH positions
- Team leader - assisting the shift leader in day-to-day operations; learn how to be an effective shift leader and run the restaurant at a high level.
- Operations Leader - leading day-to-day operations; continue to learn every aspect of the restaurant, how to grow people and get results; meet weekly with Director
- Operations Director - set big picture goals, create business plans, and lead the Back of House leadership team to execute. Fully own their specific area of the business. Meet Weekly/Monthly with Operator Alex McLaughlin
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
