Kitchen Manager - Elmer's Restaurants
Eugene, OR 97401
About the Job
Elmer's is looking for a Kitchen Manager to join our already amazing team! The Kitchen Manager provides overall leadership and supervision of all restaurant operations to achieve Guest satisfaction, team member development, and meet budgeted sales and profit plans. Responsibilities include staffing and training, Guest service, food preparation, expense control, facility maintenance, and overall operational excellence.
Working Conditions:
• On-call status
• Occasional travel (local and out of town) for meetings and trainings
• Subject to wet floors, temperature extremes, and loud noises.
• Varying schedule to include morning, evenings, weekends, weekdays, holidays, and extended hours as business dictates.
• Must be able to bend, stoop, lift, and carry up to 40 pounds on a regular and consistent basis.
• Must be able to stand for long periods of time and move from area to area in the kitchen.
Qualifications:
• Must have a valid Food Handler's Permit
• Must be able to speak, read, and understand the primary language of the work location.
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Strong analytical/decision-making skills
• Strong interpersonal and conflict resolution skills
• Restaurant operations technical expertise
• Strong supervisory experience
• Ability to train, coach, and delegate to team members
• Ability to perform basic math skills and to analyze data.
• Accuracy and speed in executing assigned tasks.
• Able to meet the shift’s needs of fluctuating business demands
• Able to work independently as well as in a team environment
Essential Functions:
• Maintains fast, accurate service and ensures all products and menu items are made consistently to company standards for quality, sanitation, and portioning.
• Recruits, selects, and trains medium sized staff including line cooks and dish machine operators. Conducts or oversees the completion of all performance feedback sessions and makes recommendations to General Manager for team member pay increases, promotions, transfers, and disciplinary action as required by company policies.
• Resolves employee relations issues and complies with all applicable employment law. Develops core operations skills and self-sufficiency of team members to function with limited supervision.
• Communicate with vendors and Home Office personnel on the phone or via computer for to submit product orders and to report substandard products received.
• Maintains financial controls, inventory management, and labor requirements based on sales volume in order to maximize sales and profit potential.
• Maintains cleanliness and condition of the kitchen area and its equipment to company standards for the efficiency of operations and the safety of team members.
• Communicates repair and maintenance needs to the General Manager.
• Analyzes sales data and costs of operations to determine projections on a monthly basis and assists the General Manager in preparing the budget for the restaurant.
• Cook Guest orders to recipe specification and Guest preference (i.e. special requests) in cooperation with the rest of the kitchen staff.
• Ensure that food comes out simultaneously, in high quality and proper presentation, within ticket time standards.
• Ensure that hands, food preparation, serving equipment, storage containers, and work stations are sanitary at all times.
• Tests and monitors cooled, heated, and holding equipment for proper temperatures.
• Ensures that each station is stocked with inventory appropriately.
• Oversees and ensures that all food items are properly dated, rotated, and stored.
• Assigns side work and extra projects to back-of-the-house team members
Benefits:
• Free shift meal and 30% discount when dining as a Guest (and our food is delicious!)
• Employee assistance program
• Long-Term Disability (company paid)
• Short-Term Disability (voluntary)
• Employee referral bonuses
• $50,000 company paid life insurance
• Preventative Care Plan (voluntary)
• Dental Insurance (voluntary)
• Vision Coverage (voluntary)
• Accident, Critical Care Insurance, and Hospital Indemnity plans (voluntary)
• Flexible medical & dependent care accounts (voluntary)
• 401 (K) with a company match (voluntary)
• Paid Time Off hours earned (able to use after 90-days)
In 1960, Walt and Dorothy Elmer opened breakfast focused Elmer’s Colonial Pancake House in Portland, OR. Truly a family owned and operated labor of love, Walt, Dorothy, and their three sons poured their hearts into serving the local community. It was an immediate success thanks to their commitment to bringing people together for home-style cooking, using only the finest ingredients.
Built on the foundation of Walt Elmer’s famous buttermilk pancakes, the original recipe for pancake batter was purchased for $1,000 and rumor has it that Walt kept it locked in his safe. We still use Walt’s original recipe today!
Over the years, the menu was expanded with lunch and dinner items and the restaurant became Elmer’s Pancake & Steakhouse. In 1966, Elmer’s began franchising and continues to grow to this day.
Today, we continue to honor the values of the Elmer’s family by delivering seasonally fresh entrees and premium, made-from-scratch favorites served with care in a warm, inviting family atmosphere.
With 14 company-operated locations throughout Oregon, Washington, Idaho, and Arizona, there are many opportunities for advancement.
We invite you to explore our career opportunities and join our team. It is our team that has made Elmer's a Northwest favorite from 1960 to today!