Knowledge Resource Team Coordinator (Hybrid) - Perkins Eastman

Life at PE:

Perkins Eastman is a global design firm with expertise that covers all aspects of the built environment. With studios in 24 locations worldwide, we design for people, to enhance the human experience and leave a lasting and positive impact on people’s lives and the world we inhabit.

We are an integrated architecture, design, and planning firm with a professional team that consists of architects, interior designers, planners, urban designers, landscape architects, graphic designers, construction specification writers, environmental analysts, resiliency experts, traffic and transportation engineers, and several other professional disciplines.

The Opportunity:

At Perkins Eastman, where employees are encouraged to engage, learn, and contribute in a vibrant and supportive office culture, we are in search of a Knowledge Resource Coordinator to join the Knowledge Resource Team to support Knowledge Management initiatives at the firm. The Knowledge Resource Team Coordinator will primarily be responsible for maintaining the integrity of the global Knowledge Management (KM) systems and knowledge sharing networks.

Primary Responsibilities:

• Gather and edit daily internal news submissions and post to firm-wide audience
• Monitor KRT support account and coordinate customer solutions
• Moderate discussions for KRT business opportunities - making connections between people, information, and networks
• Facilitate use of KM systems through user support and training
• Content Management: ability to logically categorize, maintain content, and encourage best practices
• Create Intranet sites, lists, and libraries in partnership with KRT and/or stakeholders
• Assist with standardizing methods for automating and documenting workflow and maintaining KM systems
• Determine efficacy of processes and workflows used; identify critical information needed during each stage of processes
• Evaluate and enhance sources and methods for capturing Practice Area knowledge, staff expertise, and relevant industry information
• Write/edit support materials for the KM systems
• Conduct weekly onboarding training sessions
• Coordinate firmwide presentations in adherence to AIA provider guidelines
• Manage the Perkins Eastman LMS
• Report attendance to the AIA

Required Qualifications:

• Bachelor’s Degree required
• 1 to 3 years of relevant experience
• SharePoint 2013 and Office 365 user experience a must
• Motivated by a fast-paced environment, possessing the ability to manage multiple tasks
• Ability to effectively communicate to staff of all levels of experience and technical ability
• Superb attention to detail
• Proven training and facilitation skills
• Professional, energetic, and personable
• Dependable, deadline driven, task oriented, highly organized
• Energetic and positive attitude
• Strong analytic and research skills
• Strong team player and partnership spirit
• Able to lead large projects through the full product development life cycle in a large, cross-functional team
• Experience with content management and user experience design
• Experience understanding the needs of business and end customers and translating them into genuine solutions
• Strong written and verbal communication skills and the ability to present in a clear and concise manner to all levels within the enterprise

Type: Hybrid. 3 days in office 2 days working remotely, flexible days/working hours.

What we offer you:

• Robust medical, dental and vision coverage
• 401k Options
• Life Insurance
• Pre-tax commuter benefits
• Professional Development
• Competitive salary

We are looking to fil this position in the following cities only: Pittsburgh, Washington DC or Chicago.

Compensation may vary based on the job level and your geographical work location.

Salary Range: $50k to $55k

If you would like to join a dynamic, energized, innovative, and collaborative environment, where your ideas will be heard and your skills will be challenged, please apply.

Perkins Eastman is an affirmative action, equal opportunity employer and a participant in the U.S. Federal E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.