KYC Quality Assurance Data and Technology Business Analyst, Associate II - JPMorgan Chase Bank, N.A.

We are seeking an experienced and dynamic Know Your Customer (KYC) Quality Assurance Data and Technology Business Analyst Associate II to support and implement our efforts in ensuring compliance, data reporting accuracy, and efficiency within our KYC processes.

As a KYC Quality Assurance Data and Technology Business Analyst, Associate II, in our Controls and Continuity Services organization, you will play a pivotal role in shaping our KYC operations, optimizing processes, and collaborating with cross-functional teams to deliver exceptional results. You will possess a unique blend of, technical expertise, and innovative thinking to implement improvements in data analysis, reporting, and technology solutions.

Job Responsibilities

• Develop and implement strategies to enhance data analysis, reporting, validation, and quality assurance processes to meet regulatory standards and internal objectives.
• Utilize advanced data analysis techniques to derive actionable insights, identify trends, and provide recommendations for process improvements.
• Nurture creativity and innovation within the KYC Quality Assurance function, identifying opportunities for automation, digitization, and the integration of cutting-edge technologies.
• Conduct regular meetings to track progress on projects and strategic initiatives, resolve issues, and facilitate effective communication and adoption between cross-functional teams.
• Manage an individual BAU Book of Work (includes Management Business Review (MBR), procedures / job aide creation and management) and an active ad hoc request backlog while integrating automated processes, as applicable.
• Develop and maintain comprehensive documentation of processes, procedures, controls, and technologies to ensure consistency and facilitate knowledge transfer.
• Provide strategic insights and recommendations to senior management, contributing to the overall business strategy and decision-making process.

Required qualifications, capabilities and skills

• Excellent understanding of reporting and data analysis methodologies, with the ability to interpret and present complex data sets and derive meaningful insights.
• Creative and innovative mindset, with a passion for identifying and implementing technological advancements to improve operational efficiency.
• Project management skills, with the ability to prioritize tasks, analyze and problem solve while managing multiple initiatives, meet deadlines and influence stakeholders.
• Minimum of 4 years work experience using Excel. Strong proficiency in creating and managing complex, connected datasets, manipulating/segmenting data, and generating complex formulas and calculations.
• Proven Alteryx proficiency in combining relevant datasets, generating actionable insights, while focusing on minimizing manual processing through tool automation.
• Alteryx 'Designer Core' Certification.

Preferred qualifications, capabilities and skills

• Bachelor's degree in Business, Finance, Information Technology, or a related field.
• Proficiency in data visualization tools, such as Tableau, Power BI, or similar platforms.
• In-depth knowledge of KYC regulations, AML (Anti-Money Laundering) procedures, and industry best practices.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans