Lab Integration Specialist - Quality Assurance - New York Cancer & Blood Specialists

• Travel is required throughout the boroughs.
• Develops and delivers training to new and existing NYCBS/NY Health team members
• Ensure compliance and quality assurance with all Laboratory policies and procedures
• Resolving operational and technical issues as appropriate
• Assess team member’s training/retraining needs and develop improvement plans.
• Develop positive work relationships with new team members and serve as a resource in their transition.
• Support program directors in developing and implementing programs.
• Collaborate in the development and maintenance of policies and procedures.
• Plan and prioritize retraining activities for best efficiency and effectiveness
• Participate in all mandatory meetings.
• Effectively and creatively problem-solve and manage change within the Implementation team
• Ensure a high level of quality assurance and quality standards within all NYCBS/NY Health Laboratories.
• Manage all new hires & training them in all aspects of laboratory duties
• Train all employees according to SOP in all laboratory aspects until complete understanding is met.
• Revisit offices & employees following up on previously implemented policies and procedures
• Standardize practices at all offices according to the best workflows are in place
• Train & implement new ideas to improve daily workflow
• Teach all lab employees the best time management skills to safely and correctly perform their daily workflow to minimize the use of OT
• Onboard new locations for all laboratory procedures and workflow
• Report any issues to the QA/QC Supervisor

• Associates/Bachelors required.
• A minimum of five years clinical or related field experience; or equivalent combination of education and experience.
• 3 years of Phlebotomy experience.
• Bilingual, English/Spanish a plus.
• Proficiency in Word/Excel
• An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
• Willingness to take action and eager to accept new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• A good decision-maker, with proven success in making timely decisions that maintain high standards within the organization.
• Travel to any of the NYCBS/NY Health locations.

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