Lab Technician III - Katalyst Healthcares & Life Sciences

The Laboratory Services Technician will develop and administer various laboratory equipment support functions throughout Client R&D sites. This position involves serving as liaison among internal Client personnel as well as external organizations, to aid in equipment selection, purchasing (equipment and services), onboarding, calibration/service/repair, and decommissioning. These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers.

Responsibilities :

• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
• Assist R&D personnel with selection and purchase of laboratory equipment and services.
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
• Serve as liaison to on-site vendor service personnel.
• Receive incoming work request and generate workorders on demand.
• Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
• Maintain equipment warranty and service contract data within Maximo system and Access database.
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
• Work with department leadership to develop and refine processes in support of department functions.

Qualifications :

• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
• Knowledge of basic regulatory requirements, laboratory safety, and GxP.
• At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
• Effective written and oral communication skills capable of accommodating a diverse audience.
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
• Attention to detail, strong organization and planning skills.
• Capable of independently developing creative solutions in a fast-paced environment.
• Self-motivated and positive attitude with a great desire to contribute to our success.