1. Patient and Staff Safety: - Recognizes the importance of patient/staff safety precautions as it relates to specific department and area of responsibility.
- Consistently utilizes precautions and follows appropriate procedures to enhance patient/staff safety in daily operations.
- Identifies and reports any potentially dangerous situations to manager which could cause medical error and / or patient or staff harm.
- Immediately takes action, where appropriate, to minimize the risk of injury. Where appropriate to staff member’s responsibilities, reports errors, when these occur, to supervisor and on an Occurrence Report. Participates, when appropriate, in Root Cause Analyses and/or other efforts to reduce risk of medical error and / or patient or staff harm.
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2. Performance Improvement: - Participates in performance / customer service improvement; actively assists in improving performance based on results obtained from customer satisfaction / PI activities.
- Where appropriate, participates in Performance Improvement activities, including team membership.
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3. Testing Procedures - Logs in and performs both routine and advanced test procedures under on-site supervision of a supervisor.
- Reviews results recognizing the interdependency of tests and the conditions that affect test results.
- Reports test results to authorized persons.
- Performs procedure troubleshooting techniques as required.
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4. Quality Control - Performs, records and evaluates appropriate Quality Control.
- Investigates abnormal Quality Control results as appropriate.
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5. Instrument Maintenance - Reads and records instrument parameters as part of maintenance and quality control.
- Performs preventative maintenance procedures on instruments.
- Performs advanced instrument troubleshooting as required.
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6. Inventory - Receives and records inventory shipments as needed.
- Documents and records lot numbers and volumes as appropriate.
- Reports low inventory levels to supervisory staff as appropriate.
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7. Communication - Informs Supervisory staff of anything falling outside of standard policy or procedure.
- Communicates with laboratory staff, laboratory management, pathologists, patients, hospital personnel, physicians and their offices requiring courtesy and tact.
- Performs duties in a professional manner at all times.
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8. Schedule/Supervision - Responds promptly to emergency calls/disaster plan.
- Works weekends and holidays as part of a rotating schedule.
- Assists in training new staff.
- Functions a shift supervisor in the absence of supervisor or assistant supervisor.
- Makes reasonable effort to report to work during inclement weather.
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9. Quality Assurance: - Maintains personal professional competency through in-service and meeting attendance.
- Maintains a safe, orderly working environment; maintains compliance with OSHA regulations.
- Ensures that Joint Commission, College of American Pathologist, NYS Dept of Health and F.D.A. standards are adhered to.
- Ensures that PMHC corporate compliance policies are adhered to.
- Adheres to hospital and department mission statements, policies and procedures.
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10. Continuing Education:- Attends all hospital or departmental in-services.
- Attends appropriate seminars and conferences as necessary.
- Adheres to NYS Dept of Education continuing education requirements.
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11. Performs other duties as assigned and requested. |
