Lane Supervisor - Driving - SP Plus Corporation
ROMULUS, MI
About the Job
Overview
SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
Responsibilities
- Supervision and coordination of scheduling of all shift cashiers
- Providing assistance to patrons and employees as needed
- Ensuring that an appropriate number of exit lanes are open at all times as required by the city and the current conditions
- Responsible for care of cashier terminals including monitoring supplies and reporting equipment malfunctions
- Responsible for verification of specific transactions required (abnormal, not documented, etc.)
- Responsible for review of contractor’s supervisor and cashier policies and procedures
Qualifications
- High School Graduate or equivalent education.
- License Requirement: The individual will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
- Proficiency in reading, writing, and speaking English required.
- At least one year customer service experience required.
- At least one year work experience in public parking operation preferred.
- Excellent time management skills.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
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