Laptop Administrator with Top Secret Clearance - IMG Information Management Group, Inc.

Opportunity

IMG is looking for a Laptop Administrator to perform duties associated with the management of a Windows PC/Server and virtualization environments as outlined below. In general, these duties include (but are not limited to):

• Patching and updates of the Operating System and software installed on PCs and/or servers to ensure compliance with vulnerability management policy
• Daily IT system monitoring and operational support
• Administration of Group Policy
• Application of appropriate security settings based on government and vendor requirements
• Configuration and management of system BIOS/UEFI
• Specification and testing of computer hardware – Personal computers, laptops, tablets, servers, computer peripherals etc.
• Creation, deployment, and maintenance of computer images for physical computers or virtual machine master images
• Work with the user community to resolve problems
• Assist with management and configuration of enterprise applications (e.g., Exchange, Skype, SharePoint, Tenable, O365)
• Support of applications on personal computers as needed
• Review hardware and software for use on IT supported networks
• Support of virtual server infrastructure
• Support of virtual desktop infrastructure and management of zero and thin clients in Citrix and VMWare environments
• Support of client/server infrastructure solutions (e.g., disk encryption, peripheral management)
• Support and use of security applications on IT managed networks (e.g., vulnerability management, system configuration maintenance)
• Creating software packages for locally and virtually installed software, troubleshooting, and patching
• Troubleshooting local desktop issues and its variability of locally installed software
• Perform asset management activities such as removing inactive devices, developing additional reports, and managing additional inventories.
• Deploy endpoint devices to the organization.

Salary: 65-85K

Qualifications

Clearance Required: DOD Top Secret or DOE Q required prior to consideration

Education/Years of Experience:

• A Bachelors degree in related field from an accredited college or university and a minimum of two (2) years of relevant experience OR a high school diploma and six (6) years of relevant experience.
• Demonstrated record of providing strong customer service
• Demonstrated ability to deliver technical solutions on IT infrastructure
• Demonstrated ability to plan and prioritize assigned work tasks
• Demonstrated ability to problem solve and resolve complicated technical problems

About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.

IMG Benefits:

• Health, dental, vision, and life insurance
• Short term and long term disability insurance
• 401(k) with generous company match
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Personal leave plus paid federal holidays
• Professional development and training assistance

IMG is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.