Last Mile Delivery Operations Supervisor - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation range for this role is: $55,000 - $60,000.

In addition to base salary, employees may be eligible for a quarterly incentive bonus.

As the Supervisor, Last Mile Operations at RXO, you will oversee our delivery operations and ensure the efficient and timely delivery of goods to customers.

What your day-to-day will look like:

• Review delivery schedules and routes to ensure efficiency and timely deliveries.
• Utilize route optimization software or tools to minimize fuel costs, reduce delivery times, and improve overall productivity.
• Track the progress of deliveries in real-time through GPS or tracking systems.
• Address any issues or disruptions that arise during the delivery process, such as vehicle breakdowns, driver delays, or package damage.
• Analyze performance metrics like on-time delivery rates, order accuracy, and customer satisfaction to identify areas for improvement and ensure service level agreements (SLAs) are met.
• Conduct regular meetings or check-ins with delivery teams to communicate goals, address concerns.

What you’ll need to excel:

At a minimum, you’ll need:

• 2 years of experience in a supervisory role
• Experience with Microsoft Office

It’d be great if you also have:

• Ability to travel extensively within the state, visiting various locations approximately 80% of the time.
• Proven experience in delivery operations management in a 3PL setting or a similar role.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills.
• Proficiency in route optimization software and GPS tracking systems.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong leadership abilities with a focus on team collaboration and development

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .