Laundry Attendant - Capital Vacations
Henefer, UT 84050
About the Job
Job Summary:
To ensure guest satisfaction and safety by providing efficient and courteous servicing of guest requests, maintaining Resort’s cleanliness standards of: general area buildings, condos, and housekeeping areas. Have efficient use of tools and supplies. The Resort prides itself in the level of personalized service we provide; staff is to maintain a high level of integrity and service to always attend to our guests’ needs in a professional manner.
Reports to / Supervision Received:
- Manager: Housekeeping Manager
- Direct Supervisor: Assistant General Manager
- Indirect Reporting Relationship: General Manager
Job Expectations:
1. Display a pleasant, professional, and guest oriented attitude at all times.
2. Understand the importance of guest communication and satisfaction.
3. Properly maintain equipment used and operate in a safe manner.
4. Understand the safe use of all cleaning supplies.
5. Comply with resort and department codes, policies, procedures, and regulations.
6. Consider and understand guests/guestrooms security, privacy & comforts.
7. Be willing to participate in team efforts and communicate with fellow employees.
8. Develops and maintains excellent inter-departmental communications concerning unit quality, including housekeeping and maintenance.
Essential Functions:
- Reports for duty on time and in uniform
- Operates washers and dryers, loading and unloading, cleaning filters as necessary
- Sorts linens that are heavily soiled, unable to be cleaned and unsuitable for use to be utilized as cleaning rags, and records totals of all soiled linens
- Folds all linens and stores by category in neat stacks
- Creates condo prep bags in accordance with checklist
- Reports any malfunctions to supervisor
- Maintains cleanliness and organization of storage area at all times
- Records monthly linen inventory
- Advises supervisor of linen shortages, detergent, and categories that need purchasing
- Organizes the allocation of linens to each room attendant
- Keeps laundry room clean and organized
- Assists with housekeeping duties when needed as follows:
- Cleans guest rooms, lobby, and corridors
- Cleans service and vending areas
- Collects trash throughout the property
- Cleans restrooms generally and replenishes supplies
- Assists team members as needed and helps cover shifts and clean rooms when needed
- Performs outdoor maintenance work as directed
- Participates in special cleaning projects as directed
- All other duties as assigned by management
- Assist with any special projects as assigned by Housekeeping Manager/Supervisor
???????Skills Required:
- Must have good oral and written communication skills
- Excellent interpersonal skills
- Ability to multi-task