LAUNDRY/COMMON AREAS ATTENDANT- OGLE HAUS - Boyd Gaming
Florence, IN 47020
About the Job
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for performing the daily operations of the laundry facilities. This includes loading, washing and storing of laundry items.
Responsibilities:- Provides extraordinary guest service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Operates flatwork iron, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with tying machine. Sorts and loads towels onto linen cart.
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and reports recommendations to management.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Performs all duties in a quiet and orderly manner.
- Stacks linens onto shelves.
- Performs the duties of guest room attendant when needed, including the cleaning of a standard 15 rooms per shift.
- Ability to work in an environment that is subject to varying levels of wet/humid conditions, heat and noise, the severity of which depends upon work volume, and potential contact with hazards such as chemicals (proper precautions must be taken.)
- Ability to use all equipment associated with the position, including, but not limited to, flatwork ironer and towel-folding machine, vacuum, cleaning supplies, and safety equipment.
- Ability to inspect laundry items, maintain inventory control and perform all associated recordkeeping.
- Ability to effectively and efficiently move around laundry area.
- Ability to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance.
- The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.
- Ability to clean as directed at an acceptable performance rate.
- Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions. If unable to speak or understand English, prior experience as a maid is required.
- Prior laundry experience preferred.
- Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
- Must be flexible to work varying shifts and time schedules as needed.
- Must be at least 18 years of age.
These skills and abilities are typically acquired through two months of on-the-job training.
What would it be like to work at this property?:Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.
Belterra Casino Resort is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.
Belterra Casino Resort
777 Belterra Drive
Florence, Indiana 47020-9402
What would it be like to be a Boyd Gaming Team Member?:Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.
Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.
Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.
From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.
Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.
We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.