LAW FIRM ADMINISTRATOR - Thomas Talent Network

Job Title

: Law Firm Administrator& &

Pay

: $160-$180K&

Location

: Remote but must be located in LA or Orange county area&

Experience: MUST HAVEs

:7 years’ experience in a law firm administrator or law office operations management, 3 years of supervisory experience with legal staff of 10+ employees, 3 years of Human Resources experience, including recruiting and hiring.&

Experience: NICE TO HAVEs

: Certified Legal Manager (CLM) is strongly preferred,& Bachelor’s degree preferred.&

Job Description:

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Fully remote role in California, SoCal preferred -

Only candidates who live in the Los Angeles or Orange County areas will be considered.

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POSITION SUMMARY:&

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This position is close to a COO Level but for a small growing firm.

The Law Firm Administrator serves as a pivotal member of the Firm’s leadership team, driving the strategic vision and operational efficiency of the non-legal side of the business. Reporting directly to the Principal/CEO, this role is responsible for overseeing all administrative functions, ensuring the seamless execution of day-to-day operations, and fostering a positive, high-performing work environment. With a strong focus on strategic planning and execution, this individual partners closely with senior leadership to develop and implement initiatives that support the firm's growth and long-term success.&

WHAT YOU’LL Do:

(Essential Functions):&

Leadership and Strategic Planning:

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Foster a culture built on company values.&

Supervise and lead a team of non-Attorney staff including recruitment, onboarding, scheduling, training, development, evaluation, performance management, and termination.&

Provide coaching, direction, mentorship, and leadership to achieve company and client goals.&

Act as a company ambassador and represent Cha Law Ethics integrous and professionally.&

Partner with the CEO and leadership team to define, implement, and monitor strategic initiatives that align with the firm’s growth and operation goals.&

Act as a strategic advisor and thought partner, contributing to long-term planning and decision-making.&

Lead the design and execution of organizational change initiatives to ensure seamless integration and adoption of new processes, technologies, and systems across all non-legal functions.&

Act as a liaison between departments, ensuring alignment of business objectives, enhancing communication, and streamlining workflows across the firm.&

Collaborate with the CFO to provide strategic financial oversight, including budget forecasting, cost-benefit analysis, and driving financial performance to meet or exceed goals.&

Operations

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Lead the optimization of firm-wide operations, creating and implementing scalable systems and processes that drive efficiency, reduce costs, and improve overall performance.&

Develop and oversee firm-wide risk management and compliance strategies, ensuring all operations adhere to legal and regulatory requirements.&

Spearhead the firm’s technology strategy, driving innovation and ensuring&

Manage day-to-day operations of administration of the firm, including but not limited to workflow management, oversight of all aspects of the supporting the completion of case/matters, insurance policies, document and data management, virtual facility management, and general business operations requirements.&

Coordinate and assist in the refinement of trust/retainer management and of billing procedures.&

Collaborate daily and directly with the Managing Attorney on firm-wide case management ensuring timely communications so that work is handled efficiently and deadlines are met.&

Develop, manage, and drive Key Performance Indicators (KPIs)&

Manage vendors and support operational needs for technology, office administration (virtual and home offices), and marketing.&

Oversee or directly manage the Potential New Client (PNC) process including process, workflow, and Clio ensuring efficiency and a positive PNC experience.&

Manage firm calendar ensuring seamless scheduling and completion of tasks and deliverables on time.&

Provide training to Attorney staff as requested.&

Develop and standardize operating procedures with accompanying documentation for day-to-day operations.&

Manage Externship program including recruitment.&

Human Resources (may do some or all):

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Oversee the firm’s talent management strategy, ensuring that recruitment, retention, and professional development initiatives align with the firm’s goals and culture.&

Actively shape and sustain the firm’s culture, driving initiatives that enhance employee engagement, retention, and productivity.&

Manage payroll and benefits including day-to-day administration ensuring compliance and a positive employee experience.&

Manage full cycle recruiting process for non-attorney staff and provide recruiting support for Attorney staff.&

Manage onboarding and offboarding processes for all incoming and outgoing employees, including Independent Contractors.&

Maintain required files and documents (e.g. personnel files) and file reports and filings necessary ensuring compliance with federal, state, and local regulations.&

Manage administration of all HR systems, policies, and processes (e.g. Gusto, performance management, compensation, Employee Handbook, job descriptions).&

Monitor attorney and paraprofessional continuing education and certifications ensuring compliance with Bar regulations.&

Other

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Plan and coordinate various employee events and off-sites.&

Create and maintain a positive work environment and culture.&

Other duties or projects as requested.&

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WHAT YOU’LL BRING(Essential Qualifications):

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Education/Certification:

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High school diploma required; bachelor’s degree preferred.&

Certified Legal Manager (CLM) is strongly preferred.&

Experience:

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7 years’ experience in a law firm administrator or law office operations management role.&

3 years of supervisory experience with legal staff of 10+.&

3 years of Human Resources experience, including recruiting and hiring.&

Experience as a business driver managing a budget of $5 million or more.&

Experience in various size organizations including small and mid.&

Experience managing in remote-first environments.&

Knowledge/Skills:

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Strong leadership skills effectively motivating high-performing teams.&

Strong interpersonal skills effectively managing through conflict and building trusting relationships.&

Strong project management skills efficiently managing multiple projects and tasks with competing priorities.&

Strong knowledge of legal office procedures, terminology, and document management systems.&

Acts with integrity, and professionalism, and maintains confidentiality.&

Ability to learn and adapt to new technologies.&

Exceptional organizational skills, proofreading skills, and attention to detail.&

Demonstrated sense of urgency and superior follow-up skills.&

Possess a client service mindset with strong verbal and written communication skills.&

Proficiency with Microsoft Office Suite.&

Effectively speaks, reads, and writes in English.&

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