Law Firm Receptionist - IST Management Services

We are seeking candidates with 1+ year of experience in reception services to join our team in Pittsburgh! This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the field of hospitality and coordination of a busy reception area in a legal setting.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives!

Location: Downtown Pittsburgh.  Very convenient to the T and bus routes

Schedule:  Monday - Friday 7:30-4:30.  Overtime opportunities available to support client events.  No Weekends!

Compensation: 18-18/Hour

Who We Are

IST Management is a business process outsourcing and e-Discovery company. We have over 1,800 employees and have been in business for over 25 years, with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have joined them in their “Hiring Our Heroes” mission which seeks to hire 100,000 active and former service members in 2020.

Check out istmanagement.com for more info on us!

The Receptionist is responsible for providing white glove service when greeting firm staff and firm clients.  Booking and managing conference rooms, hospitality services such as ordering and receiving catering and other administrative duties:

• Answering a high volume of calls
• Managing the office's meeting calendar and coordinating meeting setup/clean-up including coordinating/receiving catering on-demand
• Meet & greet guests, and others to the office with professional and friendly customer service; verbal and written interaction with internal and external clients
• Assist other areas with admin activities, mailings and database updating
• Meeting and conference services, light facilities services including vendor management
• Consistently adhere to business procedure guidelines; take direction from supervisor
• Maintain all logs and reporting documentation; attention to detail
• Participate in cross-training; adhere to all safety procedures; perform other tasks as assigned

Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in a reception or administrative role is a requirement! Other qualifications include:

• High School Diploma or GED required; authorization to work for any employer in the US required 
• Microsoft Office proficiency required and may be tested
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions
• Ability to meet employer's attendance policy
• Ability to lift up to 60 lbs on occasion 

 IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.