Lead Analyst, Accounts Receivable - Apidel Technologies

Hours:  8:00am to5:00pm

Description/Comment:

What you will do:

As the Lead Collections Specialist, you will beresponsible for performing customer account reconciliations and collectionsactivities for a large number of small to medium customer accounts.

Reconcile each customer account and provide all pertinentinformation needed to resolve each transaction; keep log of customers that havebeen contacted and track progress

Secure accurate customer contacts and email statementswith detailed notes, invoices, and formation

Proactively and timely escalate collection orreconciliation issues

Work with other Invoice to Cash teams to help resolveoperational issues and improve processes

Escalate high-risk customers and internal scenariospreventing payments; proactively and timely escalate collection orreconciliation issues

Provide Collectors and internal teams the information tolog /research /resolve disputed invoices, including price, tax, short-payments,over-payments, unapplied payments, etc.

Promote strong collaborative relationships with internalcustomers, including Collectors, Customer Service, Sales, etc.

What you need:

High School Diploma or GED, required

Five (5) years relevant work experience, required

Experience in business-to-business collections, accountsreceivable or finance, preferred

Strong proficiency in Word, Access, Outlook, Oracle, JDE,GETPAID and advanced skills in Excel (including data analysis tools i.e.queries, pivot tables, etc.), highly preferred

Additional Job Details:   ONSITE,HYBRID OR REMOTE