Lead Application Engineer at Appian Corporation

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, youll be part of a passionate team thats dedicated to accomplishing hard things.

The Business Technology team is  not just a team, we are the embodiment of Appian’s vision, harnessing our own cutting-edge software to power every corner of our vibrant company. The team collaborates extensively with stakeholders across the business and is responsible for delivering applications that simplify operations. From data analysis, to stakeholder management, to creative problem solving, our application developers combine their skills and leverage Appian’s technology to tackle challenging business problems across the enterprise.

We are looking for a Lead Application Engineer with demonstrated leadership skills, knowledge of the Appian platform and related technologies, strong analytical skills, superb customer management skills and demonstrated ability to collaborate effectively across departments. As a Lead Application Engineer, your primary responsibility will be to lead a pod of Appian Developers to deliver applications to internal departments. You will partner with stakeholders to ensure your pod prioritizes the highest value work first. You will develop applications directly as well as coach members of your pod on how to develop world-class Appian applications. 

Responsibilities:

• Foster a positive team environment focused on advanced technical knowledge, effective collaboration, and positive customer outcomes.
• Collaborate with Appian insiders to sculpt the future of business processes.
• Manage risk and schedule during the project lifecycle, including escalating all critical issues and blockers.
• Develop Appian applications alongside your pod members whom you’ll coach on best practices for agile Appian delivery.
• Advocate for your team’s needs with your manager. 
• Manage communications on escalated incidents related to your applications with stakeholders.
• Assist with adding top talent to our team by participating in recruiting events and conducting candidate interviews.
• Ensure knowledge is distributed adequately on your team to reduce the risk of bottlenecks or employee departures.
• Identify macro trends in customer issues and internal application supportability/documentation/training deficiencies. Communicate these, with proposals for improvement, to Business Technology leadership and key stakeholders on a quarterly basis.
• Research, develop, and implement (through your team) new tools to speed up and simplify application development.
• Ensure all documentation, training, and tooling your team develops and maintains is up to date, easily accessible and globally reusable.

Requirements:

• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Highly well rounded technology professional
• 5+ years of Appian development experience
• 5+ years of Java development experience, ideally in the context of Appian plugins
• 5+ years of SQL experience
• 3+ years of experience in an agile delivery environment
• Demonstrated subject matter expertise with the Appian platform and related technologies (e.g. Appian Lead Developer certification)
• Proven ability to coach and mentor technical staff
• Excellent problem solving skills and talent for identifying creative solutions

Nice to Haves:

• Certifications: Certified ScrumMaster, PMP

Tools and Resource 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The worlds most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. 

Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws .