Lead Barback|Part-Time|Jacob's Pavilion - Oak View Group
Cleveland, OH 44113
About the Job
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview:The Lead Barback is a pivotal role in ensuring the smooth operations of the bar area. This position involves assisting bartenders in preparing and serving beverages, maintaining cleanliness and organization behind the bar, and overseeing other barbacks. The Lead Barback must exhibit strong leadership qualities, excellent communication skills, and a keen eye for detail to uphold the bar's standards of service and efficiency.
This role will pay an hourly wage of $12 plus tips
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
end 12/31/2024Responsibilities:
- Assist bartenders in preparing and serving drinks promptly and accurately.
- Monitor and restock bar supplies, including liquor, mixers, garnishes, and utensils.
- Maintain cleanliness and organization of the bar area, including bar tops, equipment, and storage areas.
- Provide guidance and direction to other barbacks, ensuring tasks are completed efficiently and effectively.
- Interact with customers in a friendly and professional manner, taking orders and delivering drinks as needed.
- Address any issues or concerns that arise during the shift, such as equipment malfunctions or customer complaints.
- Train new barbacks on job responsibilities, safety procedures, and company policies.
- Adhere to all alcohol service regulations and company policies regarding responsible beverage service.
- Previous experience as a barback or in a similar role is preferred.
- Demonstrated ability to lead and motivate a team.
- Excellent verbal communication skills, with the ability to effectively communicate with both customers and coworkers.
- Ability to stand for long periods and lift heavy objects, including kegs and cases of alcohol.
- Strong organizational skills and attention to detail to ensure accuracy and efficiency in all tasks.
- Ability to work collaboratively with bartenders, other barbacks, and other staff members to ensure a positive work environment.
- Willingness to work evenings, weekends, and holidays as needed in a fast-paced environment.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.