Lead Bartender - The Timber

Join Our Team as a Lead Bartender at The Timber at Holly Branch!

Are you ready to shake up your career in the heart of the Smoky Mountains? The Timber at Holly Branch, a boutique hotel nestled in the charming town of Gatlinburg, TN, is on the lookout for a dynamic and passionate Lead Bartender. If you thrive in a fast-paced environment and have a knack for crafting unforgettable guest experiences, we want to hear from you!

About Us: The Timber at Holly Branch is more than just a hotel; it's a destination where guests create lifelong memories. Our team is dedicated to providing exceptional service and creating a warm, welcoming atmosphere for every guest. As our Lead Bartender, you'll play a pivotal role in ensuring each visitor enjoys a unique and memorable experience.

What You'll Do:

• Deliver top-notch customer service with a smile, making every guest feel at home.
• Expertly mix and serve a variety of alcoholic and non-alcoholic beverages, and delicious food items.
• Precisely take orders and enter them into our point-of-sale system, ensuring accuracy.
• Verify guest IDs to maintain compliance with legal drinking age requirements.
• Showcase your creativity by preparing specialty drinks and perfect pours.
• Memorize our menu and specials, becoming the go-to expert for guests and staff alike.
• Maximize revenue through effective up-selling of menu items and specials.
• Manage large groups with ease, maintaining professional composure under pressure.
• Respond promptly and courteously to guest requests, ensuring their satisfaction.
• Assist with seating guests, delivering food, and setting up or tearing down events.
• Keep the bar area spotless, organized, and fully stocked, from glassware to garnishes.
• Maintain and monitor bar inventory, ensuring everything is in order before and after shifts.
• Collaborate with Hotel Management to update cocktail and liquor menus and manage inventory control.
• Uphold our high standards of appearance, behavior, and hygiene, setting a positive example for the team.
• Adhere to health and safety regulations, including any COVID-19 protocols.

What We're Looking For:

• A minimum of 5 years' experience in a full-service restaurant environment.
• At least 1 year in a bartending role with a full bar, preferably in a country club, hotel banquet, or fine dining setting.
• Must be at least 18 years old to serve alcohol and hold a current TN ABC license or be able to obtain one.
• A high school diploma is preferred.
• Fluent in English with excellent communication skills.
• Strong organizational skills to juggle multiple dining tables and bar seating.
• A team player who can think on their feet and adapt to guest needs and business demands.
• Willingness to work evenings, weekends, and holidays to ensure guests always have a fantastic experience.

Why Join Us?

At The Timber at Holly Branch, you'll be part of a close-knit team that values each member's contribution. We offer a vibrant work environment where your creativity and passion for hospitality can shine. As the Lead Bartender, you'll have the opportunity to make a significant impact, creating memorable experiences for our guests and leading by example.

Ready to bring your mixology skills and customer service excellence to our team? Apply today and let's craft something extraordinary together at The Timber at Holly Branch!

E-Verify

WindRiver Management/The Timber participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.