Lead Brand Ambassador - Madiera + Mariemount - Apex Systems

Job#: 2040466

Job Description:

Do you enjoy promoting products? Are you comfortable talking to strangers? Do you like technology? Are you looking for a role that provides flexible hours? If so, join us as a Lead Brand Ambassador!

Position: Lead Brand Ambassador (Non-sales)

Client: Supporting a retail smart shopping brand at a local grocery store.

Location: ONSITE at a local grocery store at Kroger - Madeira, OH

Targeted Start: ASAP – The anticipated duration of this project is 2-3 months with likely extensions. However, there is no guarantee of employment for any length of time.

Pay: $32/hour

Hours: Options for full-time or part-time

*Would be hired on for one of the following:

• Full-time (40 hours/week)
• Part-time (35 hours/week)
• Part-time (30 hours/week)
• Part-time (25 hours/week)

Shifts: Store is open 7 days a week, shifts will be between 10am - 8pm (days + shifts based on candidates availability)

• 10:00 a.m. – 8:00 p.m.
• 10:00 a.m. – 3:00 p.m.
• 3:00 p.m. – 8:00 p.m.

Training/Orientation: This client will have someone on-site to conduct orientation/training. They will provide you with a demo and orientation of the smart cart, feedback forms, and a remote management app (on a provided tablet). You will get to shop with the smart cart yourself while going through orientation. You will have the opportunity to learn about new, exciting technologies during this time! From there, you can ask any questions you have and the Instacart on-site rep will be there for guidance during orientation.

OVERVIEW

This role will focus on helping retailers unify the in-store and online shopping experience for customers no matter how they choose to shop. Using cutting-edge, AI-powered shopping carts and automated checkout counters brings together online and offline shopping to create a completely new in-store experience for customers.

ABOUT THE ROLE

As the Brand Ambassador, you will be the face of the AI shopping tool and be the first impression for our brand and the stores we represent.

ABOUT THE JOB

• Engaging with customers as they enter the store; demonstrate how the products work and encourage usage
• Assisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkout
• Acting as the go-to resource for all customer and store team needs by resolving customer issues as they arise
• Gathering feedback from customers and reporting on their experience

ABOUT YOU

• Friendly, personable, able to build lasting relationships with customers and store staff
• Willing to go out of your way to help the customer, to provide exceptional customer service to drive usage and ensure the customer is satisfied
• Able to think on your feet and problem-solve on the spot as issues arise
• Ambitious, sales-driven, and willing to grow at a small technology start-up
• Interested in technology and how technology shapes the retail landscape
• **Bonus** Any previous working experience as an on-site promoter, or in retail, hospitality

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.