Lead Business Intelligence Analyst - Alleviate Financial Solutions

Are you a data visionary with a passion for turning raw information into actionable insights?

We're seeking a Lead Business Intelligence Analyst to drive data strategy, shape decision-making, and unlock growth opportunities. As a key player on our team, you'll leverage cutting-edge BI tools, collaborate across departments, and transform complex data sets into clear, impactful reports. If you're ready to take ownership of our analytics initiatives and lead a team that thrives on innovation, this is your opportunity to make a lasting impact.

Schedule: 8-hour shift, Monday to Friday, 8AM - 5PM

Location: Hybrid, In-Office 3 days per week 

Starting Pay:  $110,000 depending on experience

ABOUT THE COMPANY: Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 500 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth and promotions. We are currently investing heavily in marketing and technology to ensure continued growth.  

OUR HOME: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County’s booming business and finance district. Our state of the art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped work stations, and a free fitness center. We offer catered lunches, on-site food trucks, in-office games, paid parking, quarterly parties & events, volunteer events, and much more! 

OUR CULTURE: Why do our employees love working here? 

• Company-branded clothing and accessories 

• Consistent employee recognition and appreciation  

• Company-sponsored events and volunteer opportunities 

WHAT YOU'LL DO:

The Lead BI Analyst is responsible for leading the data analytics team to provide insights and reporting driving data-driven decision-making across the organization. This role involves overseeing the analysis, interpretation, and visualization of data to support strategic goals, optimize business processes, and enhance customer experiences. The Lead BI Analyst ensures that the organization leverages data as a key asset to gain competitive advantages and achieve its objectives. 

• Develop and implement the data analytics strategy aligned with the organization's goals. 

• Lead, mentor, and manage the data analytics team, fostering a culture of collaboration and continuous learning. 

• Collaborate with senior leadership to identify business opportunities where data analytics can add value. 

• Collaboration with the Data Engineering team to prioritize data to collect, clean, and organize. 

• Ensure data quality, integrity, and security in compliance with relevant regulations and policies. 

• Develop and maintain advanced analytics models, dashboards, and reports with a focus on Tableau/Power BI for delivering impactful and actionable visual insights. 

• Design and optimize complex SQL queries to ensure efficient data retrieval and reporting. 

• Monitor key performance indicators (KPIs) and provide regular updates to stakeholders. 

•  Maintain the Dashboards and reports in PowerBI and Tableau that the business uses to run day to day operations. 

• Act as the primary contact with business stakeholders to understand their data and reporting needs and turn those requests into actionable work for the Data Analytics team. 

• Translate complex analytical findings into clear, concise, and actionable recommendations for non-technical stakeholders. 

• Advocate for the use of data-driven approaches across the organization. 

• Able to work in a fast-paced environment identifying value to add to the company and taking initiative to provide solutions. 

• Able to take new ideas from “0-to-1” in regard to new analytics frameworks or methods.   

• Stay current with industry trends, emerging technologies, and best practices in data analytics. 

• Identify and implement new tools, technologies, and methodologies to improve data analysis capabilities. 

• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of data analytics processes. 

WHAT YOU'LL NEED:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field. 

• 6 years of experience in data analytics or related roles, with at least 2-3 years in a leadership position. 

• Experience in the Debt or Finance industries a strong plus but not strictly required. 

• Proficiency in data analysis tools and languages such as Python, R, Tableau, Power BI, etc. 

• Expertise in SQL for querying, optimizing, and transforming large datasets. 

• Strong understanding of data governance, data management, and data warehousing. 

• Excellent communication and interpersonal skills, with the ability to influence and drive change. 

• Proven track record of leading successful data-driven projects and initiatives. 

• Analytical Thinking: Ability to analyze complex data sets and derive actionable insights; Proven ability to create intuitive and compelling data visualizations using Tableau/Power BI" to ensure reporting proficiency is clear. 

• Strong leadership skills with experience managing and developing teams. 

• Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. 

• Ability to approach problems creatively and develop innovative solutions. 

• Understanding of business operations and the ability to align data analytics with business objectives. 

• Health, dental, and vision benefits available after 30 days of employment 
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more! 
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
• Paid holidays
• 401(k) that can be elected from day 1 of employment! 
• The opportunity to work alongside an incredible group of people who are all driven to help others

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This position must pass a post-offer pre-employment criminal background check. 

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