Lead Business System Analyst (CRM Applications) - Coherent Corp.
Warrendale, PA 15086
About the Job
- Perform technical analysis, design, development, implementation of applications with necessary customizations.
- Support cross systems and related integrations across native Salesforce eco system.
- Work with backend systems integration and Data Warehouse team members to implement integrated data and process flows. Analyze and recommend improvements to existing data and process flows.
- Provide design documentation and planning for current and future systems design.
- Build solution on Salesforce.com platform, including development in Force.com, Visualforce, Lightning, Apex, Web Services and API's.
- Troubleshoot and resolve defects for planned releases and production issues.
- Apply best practices and technical/business experience to Salesforce solutions.
Education & Experience
- Minimum 7+ years' experience in Salesforce application development, extensions, and customization.
- Experience with Salesforce B2B E-Commerce preferred.
- Bachelor's degree in Information Science, Business, Engineering, or related field.
Skills
- Strong functional understanding of Sales, Service and Marketing Business processes.
- Designing and overseeing the integration of Salesforce with other systems and applications to ensure seamless data flow and business process automation.
- Customization and development of Salesforce using Apex, Visualforce, Lightning Components, and other tools to extend platform capabilities.
- Implementing security measures to safeguard data and sensitive information, managing user access, and enforcing security best practices.
- Expertise in using REST API's, SOAP Web services, SOQL, SOSL.
- Configuration - Hands on Experience in Data Model, Security, Workflows, Validation Rules, Approval Process, Process Builder and Flow.
- Knowledge of Development/Coding standards and best Practices in VF/Apex and governor limits.
- Deployment - Hands on Experience in Changeset
- Customization - Experience in Future Methods, Queueable
- Configuration - Experience in Email Template, Translation Workbench, Partner Portal, Salesforce Mobile App.
- Hands on Experience in Sales Cloud, Service Cloud and Community Cloud.
- Data Migration - Data Loader, Import Wizard.
- Knowledge of Lightning Framework and Lightning Design System.
- Salesforce Certified Platform Developer 1 is preferred.
- Should be experienced in translating functional requirements and business rules into technology solutions and develop a technical strategy.
- Good knowledge of Waterfall and Agile implementation methodologies.
- Customer orientation and customer facing skills.
- Effectively communicating technical solutions, progress, and challenges to stakeholders, including business leaders, project managers, and team members.
Working Conditions
- The employee will be expected to work in a normal office environment as well as have a proper remote workspace available.
- Willingness to work off-core hours (ie. partial coverage of US eastern time zone) for global team collaboration and support, as needed.
Physical Requirements
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.Job Summary: Analyzes complex business problems to be solved with automated systems - specifically SalesFoce.com CRM business applications for Sales, Service, E-Commerce and Marketing. Provides technical expertise in identifying, evaluating, developing, and training systems and procedures. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for to meet business requirements. Designs details of automated systems. Lead and/or participate in cross-functional linked teams to address business or systems issues, client-focused, working in conjunction with geographically diverse business and IT teams.