Lead Campus Service Worker - Facilities & Services - West Virginia University

Description

The Facilities Management department of Facilities & Services is seeking applicants for a Lead Campus Service Worker.

About the Opportunity

As a Campus Service Worker Lead, you will provide a variety of support services in order to maintain the interior appearance of institutional buildings and the surrounding exterior appearance of the grounds.  This work involves adhering to established standard procedures, techniques, and safety requirements with some judgment required to interpret instructions. Will assign and direct work assignments as operational needs dictate.

The Division of Facilities and Services encompasses two units that are integral to the University’s success. Our units employ talented and skilled workers whose jobs range from maintaining, protecting and improving the University’s buildings and grounds. Facilities and Services takes care of every aspect of WVU so that its employees, students and guests are safe and satisfied on campus. 

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week 
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What you'll do:

•  Cleans and maintains the interior appearance of Lincoln Hall including the library, laundry room, kitchenette, media room, elevators, main floor foyer and desk area, hallways, stairwells,  public areas, and etc., by sweeping, mopping, stripping, and waxing, vacuuming and shampooing carpets, rugs, and upholstery; dusting and polishing furniture; washing and cleaning walls, ceilings, doors, windows, etc.; and performing other related internal cleaning activities.  Will operate walk-behind and riding scrubbers, high-speed buffers, automated carpet cleaners, power lifts, and all other associated equipment needed to perform duties listed above.  Cleans and disinfects public area bathrooms and student suite bathrooms including walls, floors, lavatories, commodes, sinks, fixtures mirrors, etc.  Replenishes supplies including toilet tissue, towels, and soap.
•   Assists the management team in overseeing, guiding, and assisting campus service workers in completing their operational assignments.  Will assist in training new employees.  Function as a team leader in meeting the operational needs of the department to include the following:  (1) inspection of facilities.  (2)  submitting work requests into the TMA work order system..  (3)  overseeing adherence to departmental policies.  (4)  inventory of supplies.  (5)  receiving deliveries.  (6)  will act as liaison with faculty, staff, and other customers.  (7)  assists in record keeping.  (8)  checking building for security.  (9)  performing office duties.  (10)  monitors activities of outside vendors.  (11)  assists in managing key control.  (12)  assists in resolving unforeseen problems related to the department’s mission.
•    Oversees CSW day shift employees in the academic buildings and in the residence halls on the Evansdale Campus.  This includes Fieldcrest, Lincoln, Ag Annex, the Law School, the Engineering Building, the Library, the Mountaineer Station; and ( in the absence of a Lead at the ERC) Towers.  Will personally check with each assigned CSW on a regular basis in these buildings.  Will fill in for CSW’s as needed, especially on scheduled weekends.  On weekends and holidays will be required to unlock buildings in the academic areas and clean scheduled classrooms along with public areas as needed.
• Cleans and maintains the exterior appearance of  Lincoln Hall by emptying and relining garbage cans, picking up litter, all institutional grounds by raking, removing, and disposing of leaves and debris; cleaning gutters, culverts, and other drainage areas; sweeping, shoveling, and removing snow, ice, slush, and mud from entryways and sidewalks; spreading salt and cinders on public passageways; washing graffiti from walls and sidewalks; and performing other related external cleaning activities.  May operate blowers, walk-behind sweepers, or any other equipment needed to perform duties listed above.  Removes weeds from shrub and flowerbeds as required.
•  During conference season will analyze conference schedules, attendee levels, room set up requirements and available staff to manage room turnovers on weekends. This includes organizing a crew of CSW’s to clean, strip, and remake rooms in any of our assigned buildings. It also includes monitoring rooms and public areas and reporting maintenance, vandalism, and security issues to appropriate personnel.   Assists with these duties during weekdays.
•  Responds to emergencies in the academic buildings.  Responds to requests or concerns from the RA’s and RHC’s at Lincoln Hall and Fieldcrest Hall.  Responds to requests and concerns from the Building Supervisors and office personnel at the Law School and Mountaineer Station.
• Relocates offices and classrooms within buildings and throughout campus by lifting, loading, and unloading furniture, file cabinets, boxes, etc. onto hand-trucks, dollies, and box vans for transportation.  May require removing desk components, doors, and shelves to ease in relocations.  Moves, sets-up, rearranges, and erects tables, chairs, platforms, bleachers, tents, displays, etc. for concerts, registration, commencement, and other special events.  Disassembles and stores items at the end of events. 
• Collects and properly disposes of trash and litter throughout institutional buildings and grounds including cleaning of trash receptacles and assisting sanitation vehicle operators. Collects recyclable items and places in appropriate storage location.

Qualifications

Education

• High School Diploma or GED equivalency required

Experience

• A minimum of six (6) months experience in the following:
  • Experience in proper commercial restroom cleaning procedures, commercial floor maintenance procedures, and commercial carpet cleaning procedures.  Experience operating commercial custodial equipment such as walk-behind and riding scrubbers, high-speed buffers, automated carpet cleaners, and power lifts.  Experience in the mixing and proper application of commercial strength cleaning products.
  • Previous experience in training others in the operation of commercial cleaning custodial equipment and leadership/supervisory training preferred.
• Ability to analyze conference data and staffing levels to set up cleaning schedules
• Proficient on standard departmental software programs
• Demonstrated ability to train others in the safe and proper ways to operate all commercial cleaning custodial equipment
• Ability to ready and write in English and perform basic mathematical calculations
• Demonstrated interpersonal skills necessary to interact with supervisors and colleagues while providing leadership and coordination of assignments
• Ability to comprehend and follow oral and written instructions.
• Ability to rapidly learn custodia, grounds keeping, and labor methods, procedures, and safety principles.
• Ability to operate all related labor supporting equipment, basic grounds keeping equipment, and commercial custodial equipment.
• Ability to work on ladders.
• Ability to communicate on a 2-way radio.
• Capability to perform duties of the position including long periods of standing, walking, bending, stooping, climbing and lifting of heavy items weighing approximately 50 pounds.
• Ability to perform tasks requiring exposure to dust, fumes, chemicals (i.e. cleaning solutions) and variations in indoor temperatures and outside weather conditions.
• Ability to maintain proper unit attendance and punctuality standards.

• Valid Driver's License required

At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests. 
 
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley — the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position. 

Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
 
Creating an inclusive, engaged, and dynamic learning environment is core to WVU’s academic mission. We welcome candidates who can contribute a range of ideas, approaches, and experiences.

To learn more about West Virginia University, visit go.wvu.edu. View current career opportunities at careers.wvu.edu.

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.

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