Lead Case Manager - Mana'olana (Full-time) - Child and Family Service

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.  CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

OUR MISSION

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multi-cultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

The Lead Case Manager is primarily responsible for supervising Case Manager's and oversight to daily programming. The Lead Case Manager may also have a small caseload providing case management services to Native Hawaiian participants and families that are involved in human trafficking, conduct outreach to recruit for participants and host workshops/table discussions to provide community awareness on Human Trafficking.

EDUCATION AND TRAINING REQUIREMENTS

• Masters' Degree in Social work or other Human Service field from a school accredited by a recognized accrediting agency
• Requires knowledge of Native Hawaiian population, Human Trafficking Issues, and Community Resources

EXPERIENCE

• Over two years, up to and including four years
• One year supervisory experience
• Two years experience in human or employment services

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Requires supervisory experience to provide administrative, clinical and reflective supervision to the Case Managers. Requires in depth knowledge of human trafficking issues including but not limited to victim law, social barriers, employment issues, educational issues, barriers to service. Must empathize with victim needs. Cross-cultural skills working with limited and/or non-English speakers. Good interpersonal skills. Able to work flexible hours, including evenings, weekends, and holidays. Computer skills and proficient in Microsoft Word and Excel. Valid driver's license, current no-fault insurance coverage and access to an insured vehicle.

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island. Continued employment may be contingent on maintaining a clear driver's abstract.
• The nature of this position requires the incumbent to be on-call 24 hours a day, 7 days a week.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
• Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
• Continued employment in this position is contingent on successful completion of First Aid classes.
• Supervises one or two employees or directs small work group, assigns routine work, much of time may be spent doing same work as members of group, limited responsibility for costs, methods, personnel.
• Maintains regular contact with subordinates, other departments, and persons and organizations outside the organization to supply or seek information and reports. Requires use of tact and discretion. May present data and reports at meeting.

At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.