Lead Cash Handler - Los Angeles (Night Shift) - Federal Reserve Bank (FRB)

The Federal Reserve Bank of San Francisco, Los Angeles branch, is seeking a dynamic, versatile individual to work as a Lead Cash Handler in a high volume, production-oriented environment. The Lead Cash Handler assists in receiving, processing, and distribution of United States (US) currency and coin to financial institutions on behalf of the Federal Reserve Bank.

Location: Federal Reserve Bank - Los Angeles Branch (100% on-site)

​950 South Grand Avenue
Los Angeles, CA 90015

Work Schedule (Night Shift): Applicant must have flexibility to work the following times/days:

• 4/10 schedule of 4:45PM-3:45AM or 5:30PM-4:30AM Monday evening to Friday morning (includes a 10% shift differential which is in addition to the base salary.)

(Flexibility in being able to work a schedule of 4:45PM-3:45AM or 5:30PM-4:30AM Tuesday evening to Saturday morning is also required.)

Job Responsibilities:

• Responsible for receiving, processing, and distributing currency and coin in a highly regulated environment while applying strong attention to detail and adhering to standard operating procedures.

• Operates complex processing equipment and troubleshoots machine issues accurately to support achievement of service levels and contractual obligations.

• As the leader of the team, works together with team members in a dynamic production environment to maintain quality control policies and work procedures.

• Complete customer transactions and inventory management through balancing, reconciling, and settlement of currency and coin holdings on a daily basis.

• Identifies, assesses, and provides recommendations to leadership to resolve problems of varying degrees of complexity within the operation. The types of problems include but are not limited to machine issues, inventory management, customer transactions, and accounting and settlement activity.

• Contributes ideas for best practices and operational enhancements to management that improve production, operational quality, or drive employee engagement and growth.

• Partners with management to implement new equipment, hardware and software upgrades, compliance requirements, and standard operating procedures.

Knowledge, Skills, Abilities:

• 3 plus years of related experience

• Strong teamwork and customer service orientation.

• Strong time management and organizational skills in order to effectively carry out multiple priorities at one time.

• Strong attention to detail.

• Ability to use critical thinking to assess situations and recommend actions and decisions in a timely manner. Clearly communicate recommendations to management.

• Exhibits strong communication and diplomacy skills when working with staff, management, customers, and third party vendors.

• Possess the technical aptitude to learn and effectively operate systems, computer based applications, equipment and tools utilized in the daily operating environment.

• Knowledge of Word, Excel, and Outlook.

*The Lead Cash Handler will carry out receiving, processing, and distribution of US currency and coin by:

• Manual dexterity in preparing and operating machinery

• Can lift up to 50 pounds.

• Can stand for extended lengths of time.

Preferred:

• High School Diploma, AA Degree preferred.

Base Salary Range:Min: $52,200 - Mid: $67,700- Max: $83,200 (Location: Los Angeles)

Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with market data.

Benefits

At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve. The SF Fed is an Equal Opportunity Employer. 

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