Lead Catering Supervisor - Gather @ Deer District - Compass Group, North America

Levy Sector




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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!





Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.





From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.





For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/




Job Summary



Major Areas of Responsibility


As the Lead Gather Group Sales Supervisor, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales, facilities, security, operations and culinary teams, and overseeing catering equipment maintenance and inventory. You will be responsible for the success of each event including the safety of our guests, overall hospitality experience and the execution of the entire event operation.


Service



+ Ensures all catering services exceed guest expectations


+ Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability


+ Respond and assist in any departmental guest service, operational, housekeeping, security or F&B issues


+ Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services


+ Ensures team members are consistently delivering heartfelt hospitality to every guest, every time


+ Ensures show quality standards are maintained at all times


+ Builds and maintains strong relationships with clients, guests, subcontractors, and Levy + Bucks employees and leadership team


+ Executes required daily reporting in a timely manner


+ Always exceeds guest expectations


+ Adheres to location appearance guidelines


+ Acts with a sense of urgency and provides friendly, efficient service to teammates and guests


+ Understands and can describe menu offerings, packaging/presentation, including allergens contained


+ Responsible for opening and closing walk through of event space ensuring cleanliness and cleanup of all items and equipment used during the event and following SOP on linen


+ Ability to read, understand, and execute BEO’s as well as possessing the ability to make pivots when needed, and ability to make on the fly decisions to ensure all guests needs are met






Controls



+ Completes required department reports and complies information at month-end closing


+ Ensuring inventory pars are in place and correctly orders products based on these pars, including any specialty products requested by the client for a specific event


+ Follows and enforces responsible alcohol service policies


+ Accurately uses POS system and sets up events in Bypass when necessary


+ Thoroughly checks and holds employees accountable for all station set-up and breakdown responsibilities, including nightly consumption sheets are accurately filled out and sent to sales and catering managers


+ Communicates guest issues, and event notes to management through nightly recaps of events


+ Adheres to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook



Job Requirements



+ 2-3 years of supervisory experience in an upscale and high-volume capacity catering, wedding, and/or banquet event space


+ Lifts and transports up to 50 lbs.


+ Frequently reaches, lifts, stoops, bends and cleans to maintain service areas


+ Walks and stands during entire shift


+ English reading, writing and math skills required


+ Must be of legal age to serve alcohol and possess any required certifications


+ Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains


+ Able to communicate effectively with managers, guests and teammates by speaking and comprehending English






Apply to Levy today!


Levy is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.





Associates of Levy are offered many fantastic benefits.



+ Instapay (early access to your wages) and high interest savings both through the EVEN app


+ Associate Shopping Program


+ Health and Wellness Program


+ Discount Marketplace


+ Employee Assistance Program






Req ID: 1358524


Levy Sector


Deer District


MATTHEW HAUGHN


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