Lead Contract Support Supervisor (DC) - CBRE
Washington, DC
About the Job
Lead Contract Support Supervisor (DC)
Job ID
191113
Posted
07-Nov-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Washington, D.C. - District of Columbia - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the role
As a CBRE Contract Supervisor, you will oversee the team responsible for providing administrative contract support to the department.
This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You’ll Do:
•Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision.
•Monitor employee productivity and provide constructive feedback and coaching.
•Organize workflow and ensure that employees understand their duties or delegated tasks.
•Announce important information from upper management to employees.
•Maintain timekeeping and personnel records. Review and approve timecards.
•Receive escalated complaints and resolve difficult problems.
•Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises.
•Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
•May establish new techniques to ensure the team is able to meet its objectives.
•Has a direct impact on the team objectives as well as the objectives of related teams.
•Ensure personal and team outcomes have a positive impact on customer objectives.
•Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
What You’ll Need:
•Applicants must be currently authorized to work in the United States without the need for
•High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
•In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
•Requires the ability to explain complex concepts or sensitive information.
•Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
•Excellent organizational skills with a master-level inquisitive mindset.
•Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
Why CBRE?
We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.
Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.
Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.
Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $65,000 annually and the maximum salary for this position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
191113
Posted
07-Nov-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Washington, D.C. - District of Columbia - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
About the role
As a CBRE Contract Supervisor, you will oversee the team responsible for providing administrative contract support to the department.
This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You’ll Do:
•Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision.
•Monitor employee productivity and provide constructive feedback and coaching.
•Organize workflow and ensure that employees understand their duties or delegated tasks.
•Announce important information from upper management to employees.
•Maintain timekeeping and personnel records. Review and approve timecards.
•Receive escalated complaints and resolve difficult problems.
•Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises.
•Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
•May establish new techniques to ensure the team is able to meet its objectives.
•Has a direct impact on the team objectives as well as the objectives of related teams.
•Ensure personal and team outcomes have a positive impact on customer objectives.
•Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
What You’ll Need:
•Applicants must be currently authorized to work in the United States without the need for
•High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
•In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
•Requires the ability to explain complex concepts or sensitive information.
•Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
•Excellent organizational skills with a master-level inquisitive mindset.
•Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.
Why CBRE?
We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.
Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.
Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.
Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $65,000 annually and the maximum salary for this position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Source : CBRE
