Lead Digital Product Senior Manager at Allstate Insurance Company
Springfield, IL 62701
About the Job
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties
And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs
From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionThe Lead Digital Product Manager acts as a player/coach who drives multiple products across a platform, evangelizing iterative development and value generation, owning individual products as needed
The Lead Digital Product Manager owns the product portfolio strategy, ensures alignment of roadmaps, and negotiates sequencing of work based on enterprise priorities across the product portfolio while defining, delivering, and managing the lifecycle of one or more products in alignment with customer and company KPIs
The role enforces measurement of performance across the product portfolio and authors the compelling story of collective success
The role will focus on the continued delivery of Protection Production Services products, along with driving towards our vision for the Connected Consumer Cloud.Key Responsibilities:Drives overall product vision, strategy, development, and execution, including product definition and initiative/roadmap development.Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy.Drives the collaboration in creating large complexity products and their features through advocating for great omni-channel experiences.Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.Partners regularly with executive stakeholders and presents to executive leadership.Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert.Partners closely with engineering, architecture, user experience, customer experience strategy, and design to ensure quality and consistency of experiences.Leads and facilitates direction and collaboration with leadership and internal stakeholders to determine product priorities and sequencing.Focuses on leveraging an iterative test and learn approach for user insights, design, and development.Identifies opportunities that arise from new technologies.Authors, tests, and accepts stories.Functional Skills:Entrepreneurial with a strong inclination towards action, preferably with experience shipping software.Ability to work with remote teams across multiple locations and time zones.Have a track-record at delivering great customer experiences across channels and touchpoints.Expert at operating in an environment driven by KPIs with the accountability to determine the best course of action to meet required numbers.Expert at validating backlog concepts by leveraging customer-centric thinking, discovery and research, rapid iteration, and lean practices.Expert with generating all product, project and platform artifacts for product development and product management.Expert at tracking product-specific analytics measuring product success and other key data points.Expert at operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goals.Expert at data-driven decision making on complex and innovative concepts.Ability to proactively anticipate problems and seek opportunities.Experience working in a fast-paced environment.Experience at breaking down work for iterative and incremental delivery.Effective at stakeholder management and transparent communicationSupervisory Responsibilities:This job has supervisory duties.Education and Experience:Minimum 10 of experience4-year bachelor’s degree#LI-MK1Notes:The preceding description is not designed to be a complete list of all duties and responsibilities
May be required to perform other related duties as assigned
Regular, predictable attendance is an essential function of this job.SkillsCustomer Journey, Customer Journey Analysis, Customer Journey Management, Customer Journey Mapping, Digital Product Design, Digital Product Development, Digital Product Management, Digital Products, Digital Product Strategy, Discovery Driven Planning, Discovery Learning, Key Performance Indicators (KPI) Improvement, KPI Benchmarking, KPI Design, KPI Reporting, User Features, User Journeys, User Needs, User Story, User Studies, User Surveys, Writing User StoriesCompensationCompensation offered for this role is $121,600.00 - 206,650.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.Joining our team isn’t just a job — it’s an opportunity
One that takes your skills and pushes them to the next level
One that encourages you to challenge the status quo
And one where you can impact the future for the greater good
You’ll do all this in a flexible environment that embraces connection and belonging
And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands
Greater Together.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the “EEO is the Law” poster click “here”
This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance ProgramsTo view the FMLA poster, click “here”
This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.It is the Company’s policy to employ the best qualified individuals available for all jobs
Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited
This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.Brand: AllstateJob ID: JOB_POSTING-3-11346Job Area: Product& UnderwritingFunction: GeneralIndustry: Internet/Internet Technologies
And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs
From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionThe Lead Digital Product Manager acts as a player/coach who drives multiple products across a platform, evangelizing iterative development and value generation, owning individual products as needed
The Lead Digital Product Manager owns the product portfolio strategy, ensures alignment of roadmaps, and negotiates sequencing of work based on enterprise priorities across the product portfolio while defining, delivering, and managing the lifecycle of one or more products in alignment with customer and company KPIs
The role enforces measurement of performance across the product portfolio and authors the compelling story of collective success
The role will focus on the continued delivery of Protection Production Services products, along with driving towards our vision for the Connected Consumer Cloud.Key Responsibilities:Drives overall product vision, strategy, development, and execution, including product definition and initiative/roadmap development.Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy.Drives the collaboration in creating large complexity products and their features through advocating for great omni-channel experiences.Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.Partners regularly with executive stakeholders and presents to executive leadership.Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert.Partners closely with engineering, architecture, user experience, customer experience strategy, and design to ensure quality and consistency of experiences.Leads and facilitates direction and collaboration with leadership and internal stakeholders to determine product priorities and sequencing.Focuses on leveraging an iterative test and learn approach for user insights, design, and development.Identifies opportunities that arise from new technologies.Authors, tests, and accepts stories.Functional Skills:Entrepreneurial with a strong inclination towards action, preferably with experience shipping software.Ability to work with remote teams across multiple locations and time zones.Have a track-record at delivering great customer experiences across channels and touchpoints.Expert at operating in an environment driven by KPIs with the accountability to determine the best course of action to meet required numbers.Expert at validating backlog concepts by leveraging customer-centric thinking, discovery and research, rapid iteration, and lean practices.Expert with generating all product, project and platform artifacts for product development and product management.Expert at tracking product-specific analytics measuring product success and other key data points.Expert at operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goals.Expert at data-driven decision making on complex and innovative concepts.Ability to proactively anticipate problems and seek opportunities.Experience working in a fast-paced environment.Experience at breaking down work for iterative and incremental delivery.Effective at stakeholder management and transparent communicationSupervisory Responsibilities:This job has supervisory duties.Education and Experience:Minimum 10 of experience4-year bachelor’s degree#LI-MK1Notes:The preceding description is not designed to be a complete list of all duties and responsibilities
May be required to perform other related duties as assigned
Regular, predictable attendance is an essential function of this job.SkillsCustomer Journey, Customer Journey Analysis, Customer Journey Management, Customer Journey Mapping, Digital Product Design, Digital Product Development, Digital Product Management, Digital Products, Digital Product Strategy, Discovery Driven Planning, Discovery Learning, Key Performance Indicators (KPI) Improvement, KPI Benchmarking, KPI Design, KPI Reporting, User Features, User Journeys, User Needs, User Story, User Studies, User Surveys, Writing User StoriesCompensationCompensation offered for this role is $121,600.00 - 206,650.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.Joining our team isn’t just a job — it’s an opportunity
One that takes your skills and pushes them to the next level
One that encourages you to challenge the status quo
And one where you can impact the future for the greater good
You’ll do all this in a flexible environment that embraces connection and belonging
And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands
Greater Together.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view the “EEO is the Law” poster click “here”
This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance ProgramsTo view the FMLA poster, click “here”
This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.It is the Company’s policy to employ the best qualified individuals available for all jobs
Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited
This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.Brand: AllstateJob ID: JOB_POSTING-3-11346Job Area: Product& UnderwritingFunction: GeneralIndustry: Internet/Internet Technologies
