Lead Field Service Technician, 3rd shift at Honeywell

Honeywell changes the way the world works.

For more than 130 years, we’ve solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.

This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.
 
Are you ready to help us make the future? 

Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Days/Shift: Employees will work Night Shift (7pm to 7:30am) on a 3/4 schedule. Will Work 3 days on 4 days off then 4 days on 3 days off and every other Saturday.

Key Responsibilities

• Inspect for Quality
• Install or Repair Work Orders
• Provide Customer Support
• Support Field Service Manager, ensuring efficient and effective service delivery
• Provide technical guidance and support to field service technicians
• Coordinate and schedule field service activities to meet customer demands and service level agreements

YOU MUST HAVE

• Minimum of 5 years of proven experience in mechanical or a similar technical role
• Strong technical knowledge and understanding of relevant technologies
• Ability to effectively manage and prioritize multiple projects and tasks
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• High School Diploma, or equivalent.
• One year experience in the mechanical field.

WE VALUE

• Previous industry experience
• Previous technical/installation experience
• Conveyor belt repair experience and troubleshooting 
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor's degree or technical/professional certificate

BENEFITS: 
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. 

Visit benefits.honeywell.com to learn more.

• JOB ID: req468042
• Category: Customer Experience
• Location: 2500 Hwy 155 S,Locust Grove,Georgia,30248,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.