Lead Field Service Technician - Honeywell

Honeywell changes the way the world works.


For more than 130 years, we’ve solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.


This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.



Are you ready to help us make the future?



As a Lead Field Service Technician here at Honeywell, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support. Your expertise and leadership will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. You will report directly to our Field Service Supervisor, and you will work out of our Huntsville, Alabama customer site. In this role, you will impact the success of our field service operations by leading a team of technicians, providing technical guidance and support, and ensuring efficient and effective service delivery to our customers.



KEY RESPONSIBILITIES

• Lead a team of field service technicians, providing technical guidance and support

• Oversee field service operations, ensuring efficient and effective service delivery

• Assign and schedule field service technicians to meet customer demands and service level agreements

• Provide technical expertise and support for complex technical issues, both remotely and on-site

• Collaborate with cross-functional teams to develop and implement solutions for customer needs

• Conduct training sessions for field service technicians and customers

• Stay updated with industry trends and advancements, and provide recommendations for improvement

• Ensure compliance with company policies, procedures, and regulatory requirements


YOU MUST HAVE


• High School Diploma, or equivalent. Some experience in the field.

• Familiar with Niagara, BacNet, or Honeywell EBI

• 5 years plus Experience working with HVAC systems

• 5 years experience plus with Building Automation Systems (BAS)

• Over 2 years of experience Installing and Programing BAS equipment


WE VALUE


• Previous industry experience

• Understanding of BAS (Fire Systems)

• Previous technical/installation experience

• Previous customer service experience

• Good written and oral communication

• Ability to follow instructions and identify mistakes

• Bachelor degree or technical/professional certificate

• Good presentation skills



BENEFITS:

We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.


Visit benefits.honeywell.com to learn more.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.